Don't bother coming here on your trip to Cumbuco. The hotel is nice and right on the beach, however the fun stops there. The staff at Itaca are incredibly incompetent and apart from not understanding english, they are super slow and don't care about your needs at all. The restaurant is a joke. Apart from almost not having anything available on the menu, the food takes about one hour to arrive. Also, we traveled as a group and all the orders got mixed up.
Almost everyday we had a fight with the manager about the bill. The manager (if you can call him that), mostly sits around by the pool drinking and smoking like he was a guest himself. Most of the time with no shirt on and in his swim shorts. It's absolutely disgusting!
Don't even think about going swimming in the pool. It was milky white one day, and dark green the next. So filthy it looked like a safety hazard even being near it. We stayed 3 nights and never saw it being cleaned once.
I'm so glad I'll never have to be back here. What a joke Itaca is!More
- Free Wifi
- Free Parking