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“Very pleasant meal”
Review of Au Bistro Gourmand

Au Bistro Gourmand
Certificate of Excellence
Price range: US$11 - US$45
Cuisines: French
More restaurant details
Restaurant details
Good for: Local cuisine
Dining options: Outdoor Seating
Reviewed April 12, 2018 via mobile

Good choice of dishes and we all enjoyed our meals which included pasta, burgers and some more local fare. Nice wine list. Pleasant atmosphere. Service was ok. Would visit again.

Thank DavidBStaffordshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 81 reviews

Reviewed March 21, 2018

This is a new restaurant to us (opened since we last visited) so we thought we would give it a go. Really friendly staff, warm and cosy atmosphere, delicious food and a great price. We ate here twice more during our week in Les Contamines as we were really impressed.

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Thank gemcat9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 15, 2018 via mobile

Dreadful restaurant. My daughters waffle came 5-10 mins before my crepe and I had to ask for it to be served. It had clearly sat on the side as it was cold and hard when it was served.
When I complained I was harassed to go into the kitchen and “meet the chef” to see how they made crepes. Unbelievable! I have never been treated so badly in a restaurant.
I said I did not want to pay for the crepe. The waitress entered the amount and did not ask for my authorisation before picking up my card and tapping it to make the contactless payment. When I complained further and said I was not happy she said she didn’t care - she had made the crepe so I had to pay. Then she walked off.
This is unethical and I’d classify it as harassment. Complained now to the authorities.

Thank Emma A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aubistrogourmand, La direction at Au Bistro Gourmand, responded to this reviewResponded February 19, 2018
Google Translation

Chère Madame,

Nous prenons connaissance de votre commentaire. Vous avez mangé les 3/4 de votre crêpe et vous nous dites de façon agressive au moment de payer que vous ne voulez pas payer parce que vous avez trouvé que votre crêpe était froide. Si votre crêpe était vraiment froide, il fallait nous le dire de suite et pas après avoir presque tout manger, nous aurions pu constater si elle était vraiment froide et nous vous l'aurions changé, car nous attachons beaucoup d'importance à satisfaire tous nos clients, d'ailleurs tous les clients assis aux tables à coté de vous, sont venus nous assurer que leur crêpes étaient délicieuses et pas froides.
Nous vous avons signifié que nous ne souhaitions pas vous offrir cette crêpe car nous n'avions pas à le faire, vous nous avez donné votre carte bancaire sans contact pour les paiements de moins de 20€ et vous avez payé 7.50€ comme indiqué sur votre ticket détaillé une gaufre à 4€ et une crêpe à 3.50€ et la carafe d'eau gratuite. Il n'y a donc aucun abus de notre part,et nous sommes désolés si vous avez mal compris.
Cordialement,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 26, 2018

We stayed in Contamines for yet another week. We did not intend to eat at this restaurant as often as we did but it was so delicious, so reasonably priced and friendly that we done so 6 nights out of 7. The other night was just to try somewhere else but couldn't compare in atmosphere or quality. The chief is a dedicated professional with amazing talents. Best in Contamines by far and so reasonably priced. A must visit.

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Thank mc4156
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 17, 2018

I popped in without a reservation, they were very busy but found me a table quickly, the food wine and service was all superb.
Thank you we will be coming back soon

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Thank mikenash1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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