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All reviews stayed here nice location mall choices lobby island chinese
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Reviewed October 19, 2016

A team of colleagues from my company, as well as other local business professionals, held several days of meetings at the Hilton Zhoushan. Our group was in excess of 50 people but was well accommodated by the conference room provided, which was comfortable and outfitted with state-of-the-art AV equipment. Our company team stayed at the hotel for several nights and took most of our meals there. The rooms are large, modern and very comfortable, and the meals, from breakfast to dinner, were consistently the best I experienced on my trip to China. It was clear that the restaurant staff take great pride in their work. What really made our visit special though was the sincere welcome of the Hilton team, from Ruby Chen the general manager and Tony Yu the operations manager, down to all levels of the staff. Without hesitation I would stay at the Hilton Zhoushan again.

  • Stayed: October 2016, travelled on business
    • Location
    • Cleanliness
    • Service
Thank CapeDory1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded September 7, 2017

Dear guest, thanks for taking your time to write the comment for us. We were glad to see you had a nice stay in Hilton Zhoushan. And all team members from Hilton Zhoushan are looking forwarding to seeing you next time!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 17, 2016 via mobile

This place is new within the last year. Ruby the manager is intent on making sure that her staff provides world class service, and it shows. The food in the two restaurants was well prepared and presented, the facilities were clean, and the staff is ready to serve. It is located an easy walk to a large modern upscale mall and a short taxi ride to down town or the docks to soak up some local culture. You are a short ferry ride away from an island with beautiful Buddha temples.

Stayed: October 2016, travelled on business
Thank Michael V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded September 7, 2017

Dear guest, thanks for taking your time to write the comment for us. We were glad to see you had a nice stay in Hilton Zhoushan. And all team members from Hilton Zhoushan are looking forwarding to seeing you next time!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 16, 2016

Nothing special, a typical Hilton. Free WiFi, good service, big rooms, oceanview rooms have big balconies which is nice.
Not- so-good breakfast, big indoor pool, nice gym.
No convenient store around.

  • Stayed: October 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank BrianC1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded September 7, 2017

Dear guest, thanks for taking your time to write the comment for us. We were glad to see you had a nice stay in Hilton Zhoushan. And all team members from Hilton Zhoushan are looking forwarding to seeing you next time!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 5, 2016

A huge hotel with good location, rooms, views and lobby in the Putao tourist area but very little geared to foreign travellers - for example no bar. The staff are delightful, very keen to help but a little bit amateur. The rooftop viewing room serves only tea and appeared to be closed when I wanted a beer on a hot afternoon. I got one served in the lobby eventually with an air of total surprise that anyone would want one (choice of one bottled brand, no diet coke for the kids). Pleasant buffet supper with beer included but the Chinese family on the neighbouring table had to bring in their own bottle of red wine from outside, a very odd way to make money. Chinese restaurant in the hotel good but completely empty as very expensive - c 300RMB per head.

Room Tip: Lake views as interesting as sea views
  • Stayed: August 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank Jamie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CocoZhao, Public Relations Manager at Hilton Zhoushan, responded to this reviewResponded August 18, 2016

Just wanted to thank you for your recent stay here at Hilton Zhoushan! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 5, 2016

Thanks so much for taking care of us so well during our stay. From check-in we felt welcomed. AMAZING suite that we really enjoyed (and are missing it now). Great blue margaritas in the lounge, Thanks Stella Zhang and others for impeccable service. When we had an issue with counterfeit RMB 100 bills, James Lu, the Chief Concierge personally took us to the bank to deal with it. Thanks James! Checkout in lounge was smooth. Good to have our last blue margarita. The Floor Manager, Ryan Liang, provided full attention to our requirements and paid us a visit soon after we reached our suite. The General Manger, Ruby Chen, met us twice and offered assistance in taking care of our needs.

  • Stayed: August 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Vipin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CocoZhao, Public Relations Manager at Hilton Zhoushan, responded to this reviewResponded August 7, 2016

Just wanted to thank you for your recent stay here at Hilton Zhoushan! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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