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Reviewed April 4, 2018 via mobile

Honestly we always have a fantatsic time at this place. Kids and adult activities over school holidays are incredible gives us time to enjoy family time. The pools and spa is great, the amenities up the premium end are fantastic and most staff are lovely.
This time we did have some issues including theft... not just us but 5 other visitors over the weekend had stuff stolen as well... we were a little upset as when we reported our items stolen we were told that this hadn't happened in 12 months or more with the exception of a wallet the same night from another camper... as we started talking to other visitors we found that numerous items had been stolen and reported to the office. When we checked out we mentioned it again and the lady commented that there is theft because of the commonwealth games. I think the park should warn you when you check in just as courtesy as we would gave been vigilant. We had sunnies and some other things stolen. Others had alcohol, torches and sunnies too. So ensure you leave nothing out. We noticed a side gate wide open access from the main street. Park staff assured us it should be locked at all times. It was not.

Overall we love the park and would more than likely return.

Stayed: March 2018, travelled with family
1  Thank Tara P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 1, 2018

Had a week here when we were at the NRL Masters games in Feb/ March.
Stayed in the three bedroom villas close to the pool. There are six in the corner and all open out to the pool.
We had a great week. Lots of space, walked next door to harbour Town and Gold Coast, beaches and other attractions were just a few minutes away by car. There are many types of accommodation here and everyone was happy in the different types. There is no service in the villas unless you stay more than seven nights and we would have liked at least one and a change of towels. It was okay though and we just used the laundry, and swept up ourselves. The kitchen was well equipped and the air conditioning worked well and cooled down the entire unit.
Internet access okay. We had a problem with the tv and it was fixed immediately.
Big master bedroom upstairs with a lovely view of the pool, could do with a larger tvs in this room as the room is large and the tv quite some distance from the bed. Had a really great stay here and will rebook again for next year. Lots of facilities here with bbq's and multiple pools for all ages.

Stayed: February 2018
Thank Carol D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 13, 2018

The variety of this resort was spot on! It is hands down the best place I have stayed with the kids. Rooms were immaculate and had everything we needed. The staff went above and beyond and were super friendly. The food was delicious and the prices very reasonable. We are already planning out next stay there. Thank you for making our holiday a memorable one!

  • Stayed: March 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Rebecca W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shelby W, Customer Care at NRMA Treasure Island Holiday Resort, responded to this reviewResponded March 18, 2018

Thank you for the fantastic feedback, Rebecca! We hope we can welcome you back again soon.

Kind Regards,
Shelby - Customer Care

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 12, 2018

The good
- located within 20mins SeaWorld, 30mins MovieWorld and Wet’n’Wild theme parks
- great activities for under 12yo’s, waterpark, playgrounds, jumping pillow, pools and spas
- 5min walk to Harbour Town shopping centre for clothes, food and Woolworths grocery store

The average
- wifi connectivity is restricted and slow in comparison with most contemporary holoday accomodation provided allowances

Room Tip: Rooms near road have bathrooms at front so noise is bearable.Ground level have verandas with quick access to activity areas, great for kids.
Stayed: March 2018, travelled with family
Thank Angelfish_Queensland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 3, 2018 via mobile

This is the best place to stay in holidays with kids.
It has everything kids needs.
Also close to harbour town shopping centre.
Walking distance to cinema and shopping.
Very clean and great customer service.

Stayed: March 2018, travelled on business
Thank Shiraazgeelong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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