Stayed here from Xmas to early Jan- 2 weeks.
We had come from staying at Coolangatta. What a disappointment palm beach was. The apartment block is not close enough to the beach. The views not good enough and there is an expensive and long bus trip to get any where decent for shopping, dining or even to Surfers. The BEST place for dining at Palm Beach was the 'THE TANDOORI PLACE' - awesome Indian food and lovely people. But thats it really. Now the apartment- yes it is new so it is clean and tidy and the beds are comfortable. BUT the kitchen had this tiny round sink shoved into a tight corner which made it really hard to use. A really bad design fault. The Big ISSUE with this department we felt was being a 2 bedroom appt, we assumed it would have 2 TVs like most 2 bed appts do- it only had one and management did not care. So this was really disappointing as kids want to watch different programmes to parents. The final insult was that we were OVERCHARGED, we paid a deposit through out NZ bank into their AU bank acc. We accepted that we would be charged for this service from OUR bank. But THEIR bank also charged a huge fee to the Pavillions which they then charged us. We contacted our bank and was told it was their banks charge and we should not have to pay twice as we had already paid our fee. So a $200 deposit ended up costing $300 for us. I asked the management to refund us THEIR bank fees, but they would not and I think this is unacceptable and bad business practice. Also bad management as they NEVER responded to our request. I recommend staying at Coolangatta or if you really want Palm beach, somewhere ON the beach, not here.
- Also Known As:
- Pavilions Palm Beach Australia - Gold Coast