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All reviewssurf clubtop floorlarge poolrooms are cleanclose to shopslong weekendbbq arealocated rightunder coverflights of stairswell equipped kitchengarden viewwe loved our stayfantastic locationfamily holidaydirectly under the flight pathtoilet paper
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19 - 24 of 142 reviews
Reviewed October 7, 2017 via mobile

The room was on the highway side and a bit noisy (highway and planes). Also the complementary wifi only worked intermittently when sitting in a very specific spot on the balcony!! We stayed for 10 days and although the towels were changed once the linen wasn't and we were given one sachet of detergent and dishwasher powder for the full stay which I thought was a bit stingy.

The rooms were clean, the position on the beach great and the kitchen well equipped. End friendly service.

Stayed: October 2017, travelled with family
Thank Andrea R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 29, 2017 via mobile

Management we're so friendly and helpful. Everything was clean and in working order. The pool and the garden surroundings were immaculate. Best of all the resort is located right on the beach and we had spectacular views from our spacious 2 bedroom apartment.
Just a note - The resort is in the flight path from the Gold Coast airport but it is not too close and it's not a busy airport with mostly flights in the middle of the day. It was actually fun watching the different planes fly over.

Stayed: September 2017, travelled with family
Thank Connie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 10, 2017 via mobile

We stayed in a first floor apartment looking directly over the beach. The resort has a nice pool, and is right next to lots of good restaurants as well as supermarkets (fully equipped kitchen). The reception lady was very helpful. Hope to stay here again soon.

Stayed: July 2017, travelled with family
1  Thank Fiona L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 24, 2017

Great stay. Great value right on the beach! good shops and restaurants close. Good pizza shop, fish and chips, good shop to buy fruit, Close enough to town and coolangatta but away as well which was nice :) Tugan was fantastic.

  • Stayed: July 2016, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Holz17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 18, 2017 via mobile

Booked online and was impressed by the pictures, location and services including free wifi. We booked and paid months in advance but was told on arrival that we had amount owing on our booking so double charged. This was refunded when we got to our room and checked bank statement. Also took $200 bond which wasn't released for 6 days. Weren't thrilled to find in the information booklet left in our room that the internet was basic and could really only be used in pool area and reception. We weren't given wifi password and so we phoned and requested it and was told by a different person that checked us in that we would have received it as it was one of the 4 bits of paper we were handed upon arrival. So we got no internet for our stay. The 4 pieces of paper we received was:
1: a map of the parking lot
2: a survey to fill out at the end of our stay
3: the eftpos receipt for the second time we had to pay the full amount of our booking ( we got an extra piece of paper too when it was refunded)
4: the receipt for the $200 bond that was held onto for 6 days after checking out.

Whilst the room was modern clean and spacious, there was a fair bit of hassle we could have done without.

Stayed: June 2017, travelled as a couple
3  Thank NALA1386
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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