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Reviews (102)
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1 - 6 of 102 reviews
Reviewed May 20, 2017 via mobile

Nice place for families, situated 30 min from Rancagua, a bit lost in rhe middle of nowhere but perfect for relaxing. With the hotsprings, the tennis courts and few activities like hiking or riding horses.

Stayed: May 2017, travelled solo
Thank RaFicouille
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 29, 2017 via mobile

Wow! What a wonderful step back into the past at this hotel, an hour and a half south of Santiago. In an area full of national parks and walking trails is this gem left over from another era. Think 18-19 century European health hydrous and you won't go wrong. Or indeed original Roman baths! Elegant, faded and full of character, the owners are warm, generous and utterly delightful, and their staff some of the best we have encountered on many trips. Rafael from Cuba deserves a special mention for looking after us so well. Thank you for a most memorable stay. We hope others will be inspired to explore and look beyond the first impressions and find out what a truly exceptional place this is.

Stayed: March 2017, travelled with friends
Thank Kate M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 23, 2016 via mobile

For somewhere that positions itself as a serious food destination, I'd say that the experience here was underwhelming. The staff were not at all engaged and the food was 'ok' but many miles off the gourmande promise.

Stayed: November 2016, travelled with friends
Thank Emyr1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 29, 2016

This Hotel is unlike anywhere that we have stayed before. There is a gentle feel of quiet and relaxation in quite a remote location. The rooms are set around a quadrangle with cloisters giving the feel of a monastery which it probably once was. Also in its history was clearly once a place where the rich came to take the warm mineral waters - probably 100 years ago, but the large building is still there just off the quadrangle containing lots of small rooms with marble baths - not much used now and looks a little run down, but somehow fascinating. There is a nice swimming pool area with lovely river views - the pool is filled with naturally heated volcanic waters - next to the pool is the old "cavern" with warm naturally supplied volcanic water - fun to use.
It is clear that the Hotel and grounds had been allowed to become rather run down and is now being gradually renovated. The rooms are described as suites, but this they are not - rooms are on the small size, but with comfortable king sized bed, fridge (nothing in it), room safe (not working),flatscreen TV, wardrobe, cupboard with two dressing gowns, desk and chair, three lights. Bathroom comprises shower, modern basin area, WC (+ bin - no paper down toilet since remote location). Room was ok and reasonably clean, but some of fittings, carpets, etc. could do with being updated.
Plenty of seating area in quadrangle just outside room and in the actual square with fountains.
Breakfast was adequate without being great. However we had the evening meal twice - 15,000 pesos (about £15 equiv) - only one choice for 4 courses, but was really excellent quality and value - very nice location - semi al fresco.
Staff were very friendly and helpful, but very little English spoken apart from the Manager - an attractive lady named Sofia Kim who spent some years in the USA and therefore speaks very good English.
Massages and Health treatments are available at reasonable cost.
Hotel is quite close to the National Park - Rio Los Ciproses which is a wonderful place to visit.
Basically this is a hotel which was once a retreat for the very rich and had been allowed to deteriorate. Is now being renovated and is an interesting and enjoyable place to stay with plenty of character. We certainly enjoyed our stay.

Room Tip: Most rooms face out onto quadrangle - most would be similar.
  • Stayed: February 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Niel01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 15, 2015

The place is pretty run down, the rooms were remodeled at least a couple of years (10+), although they have LED TV, CATV and refrigerator, towels always smelled like were moisture.
The thermal baths are good without being great, the tubs are made of marble and old (very old! it's supposed that the father of the country used it to relax and recover after a battle). Please do not seek for comfort and modernity, this place is designed for elderly people and has barely changed since it was built in the last century.
We had high hopes for the food, because of the awards this place has won, but it was another disappoint. The dishes were not bad but under no circumstances were gourmet, all pretty simple and without any further aspiration.
The attention was not bad, but at the end they wanted to charge us more than we had originally agreed by email, I had to show them what they sent me to respect the original price.

The only high point was the heating of the room and hot baths. The central courtyard has a colony of hummingbirds that are a delight to watch and photograph!, Also its proximity to the Rio Cipreces national park is an attractive, we spent a day there and it was a lovely trecking, we saw tricahues parrots and even a condor! Highly recommend it!

I will back to this place? definitely not!
I would recommend this place? probably only to elderly people, seeking for tranquility....

Stayed: May 2015
Thank Rodrigo V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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