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All reviews stage view david guetta ushuaia tower club room vip area closing party ushuaia club drinks are expensive main stage free entry caviar sound system bottle of champagne luxury hotel mini bar beach beds pool party
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Reviewed 4 weeks ago

We stayed here for 4 nights in one of the Anything can happen suites with stage view. The view of the stage was really good, the music was very loud (we wanted it to be loud) and you could feel the bass shaking the place. You wouldn’t have to leave the room if you didn’t want to. We went to see Dimitri Vegas and Like Mike one night and David Guetta and Afrojack another night. Tickets are included in the price of the room and you can skip the Q if you’re staying in The Tower. You also have free entry to Hi nightclub across the road when the shows are finished. Drinks are very expensive so have pre drinks in the room before you go in to the show. The mini bar drinks are very expensive too, a bottle of Cava in the minibar was €160.00. We saw the same bottle in one of the shops for €20.00. Although they did put a bottle of it in the room in an ice bucket and a note saying it was free from the manager which was nice. The staff were extremely friendly and very helpful. Can’t wait to go back.

Stayed: September 2018, travelled as a couple
Review collected in partnership with this hotel
Thank Ger F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer_Care_PHG, Customer Care at Ushuaia Ibiza Beach Hotel, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for taking the time to share your lovely review on Tripadvisor.

We are glad to see that you tried one of our Suites, enjoying the views. Having the Anything Can Happen Suite the guests can enjoy the views from the jacuzzi on the balcony.

It is rewarding to read that you felt very welcomed by the staff, our main goal is to make our guests feel home in big Hotel facilities, providing them with the personalized service.

We will be glad to welcome you back next year for another amazing experience.

Kindest regards,

Emilia, Customer Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

The staff is friendly. The food is amazing. Great DJs from 5pm-12am. Free access to Hyde if you stay at hotel - great music! Great amenities and perks if you stay there. I miss it already. I am definitely coming back.

Room Tip: My only recommendation is to include an ironing board and an iron.
Stayed: September 2018, travelled with friends
Review collected in partnership with this hotel
Thank Irmie0325
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer_Care_PHG, Customer Care at Ushuaia Ibiza Beach Hotel, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for sharing your opinion with us. It is nice to see that you enjoyed your holidays at Ushuaïa Ibiza Beach Hotel, the personnel are always happy to make your stay the most comfortable and unique, thank you for the remark about them.

It is also rewarding to see that you liked the gastronomy of the Hotel. The Chefs offer the best of their dishes for our guests, doing their best to satisfy the most refined tastes.

We will be glad to welcome you next year for another great time.

Best regards,

Emilia, Customer Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

Ushuaia is an incredible venue we saw tinie tempah we were really well looked after drinks aren't as expensive as I expected and the atmosphere is insane I love the fact they have apartments looking out over the venue had the best night!

Stayed: September 2018, travelled with friends
Thank Lisa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer_Care_PHG, Customer Care at Ushuaia Ibiza Beach Hotel, responded to this reviewResponded 4 weeks ago

Dear Lisa,

Thank you for for the review on your visit to Ushuaïa Ibiza Beach Hotel.

We are glad to see that you enjoyed the Tinie Tempah party and the unique atmosphere Ushuaïa.

We hope to see you back many times for other great events.

Best regards,

Emilia, Customer Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

You only come to this hotel for one reason .....to party! The hotel is split into two - the tower (cheaper side) but with a better pool and the club side (where the day party occurs and is more expensive). The rooms cannot be equated to the price of the room, you are essentially paying on reputation and location...so do not expect much unless you get one of the super suites. We had one room in the tower and one in the club party block. Toiletries were salvatore ferragamo and clarins. Other than that the room was about a 4star standard in terms of the room...this hotel is for the wealthy. The club suite had a transparent bath in the middle of the room and a cool bar. Getting the club suite is worth it if you are a group of singletons. Staff were very pleasant and everything is priced in accordance with the rooms, so drinks and room service is at times eye watering. Beach beds are quality and the drinks are tasty. You also get free access to the day parties, which is worth it considering the names that play there. Also you get free access to Hi Ibiza (ushuaia's club) across the road from the hotel if you get there before 1am. Make sure you get there by 1230 to get in. Playa D'enbossa is the more mature crowd from San antonio. Lots of food shops around and be careful of the loiterers outside the clubs as they will try to nab your things...my friend lost his watch on the first night! Best restaurant was es nautica in san antonio -steaks and paella was pretty impeccable with a view to boot. Other than that stay hydrated and prepare for that biza hangover!

Stayed: September 2018
Thank Alks01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer_Care_PHG, Customer Care at Ushuaia Ibiza Beach Hotel, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for sharing your experience with us on Tripadvisor.

We are pleased to know that you lived your Ushuaïa experience trying the rooms in both, in Ushuaïa Club and Ushuaïa Tower. So your stay was varied and you could appreciate different atmosphere during your stay.

Thank you for your remarks about Beach Beds, it is nice to know that you had comfortable sunny moments in our Beach Club.

It is rewarding to read that you felt very welcomed within the Hotel facilites and we will be glad to see you back next year.

¡Hasta pronto!

Kindest regards,

Emilia, Customer Care

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Reviewed September 13, 2018 via mobile

To be honest, I’m struggling to give Ushuaia 3stars. We arrived at midnight, the check in was a shambles, only then were we told that each room needed to have its own €400 security deposit on a credit card only, 3 rooms then had to hand over €400 because they didn’t have one. No one showed us to our rooms or helped with luggage (£15,000) for 4 nights by the way... but for some reason, other guests had them. Arrived in our ‘suite’, sound at didn’t work, had to get an engineer out. Bathroom lights were blown, had to get an engineer out. A bit damp & musty, definitely not what was expected for the money.... location is great, being a guest is cool because you get access to the parties and can go back to your room when you want. The main pool by the tower is great fun, but you couldn’t put any bar bill on your room?? Never, have I ever seen or experienced that anywhere in the world. We were watched as if 14 of us were going to escape after every round. £5,000 for VIP and honestly, knowing that there wasn’t any acknowledgement or appreciate for the size of booking and what we were doing through them was painful.. such a shame. Wouldn’t go back and wouldn’t really recommend.

Stayed: September 2018
Thank bandifinds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer_Care_PHG, Customer Care at Ushuaia Ibiza Beach Hotel, responded to this reviewResponded September 14, 2018

Dear Guests,

Thank you for sharing your opinion about the stay at Ushuaïa Ibiza Beach Hotel.

We are saddened to see that your expectations were not met. We would like to specify that the deposit is a credit line for the room, in order the guests can use it as a wallet and make charges for the room. That is why it is surprising that there was an inconvenience about the charges in the Tower Pool Bar, in this case you should refer to the reception for help or, if it is the case, to extend the credit line. The information about the deposit is indicated in the Hotel description or in the booking conditions, depending on the source, where you book the Hotel. We regret that this point bothered your impression.

We will be glad to have the chance of welcoming you back, having the opportunity to improve your impression providing you with the best service.

Kindest regards,

Emilia, Customer Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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