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Royal Sarovar Portico
Ranked #1 of 30 Hotels in Siliguri
Certificate of Excellence
Reviewed 24 September 2017 via mobile

Mr Harsh is the MAN!! Friendly and personable. Breakfast and lunch was awesome and prepared well. His staff know how to do their job. The restaurant is clean and servers were well trained. Will return for another experience
Thanks

Stayed: September 2017, travelled on business
Thank Tenzing N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MauChaudhuri, General Manager at Royal Sarovar Portico, responded to this reviewResponded 25 September 2017

Dear Sir,

Thank you for your valuable comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us to do better. We hope you will visit us again at Royal Sarovar Portico Siliguri. My team and I look forward to welcoming you back personally.

Yours Sincerely,
Mau Chaudhuri
General Manager
gm@royalsarovar.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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18 - 24 of 348 reviews

Reviewed 23 September 2017

This is one of the best places to stay at in Siliguri. Clean, functional rooms, helpful and courteous staff, good service and pretty good food makes it a good choice. The rooms are clean and well-maintained and the hotel has a functional gym and swimming pool.
The buffet breakfast is a good enough spread and the chef and staff are happy to accommodate special requests for food. The room service menu is a bit of a disappointment, though, and even simple fare like soups are not available round the clock as one would expect.
Overall, it is a good place to stay in. I would suggest to the management to include more options in the 24-hour room service menu.

Room Tip: Rooms are on the upper floors are better
See more room tips
  • Stayed: September 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Jaideep1411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MauChaudhuri, General Manager at Royal Sarovar Portico, responded to this reviewResponded 25 September 2017

Dear Sir,

Thank you for your valuable comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us to do better.
We have noted your concern regarding the room service menu. Thank you indeed for your suggestions, much appreciated. We are truly sorry for the issues you have faced during your stay. We have taken it on board. We will study it thoroughly and take action at the earliest.
We hope you will visit us again at Royal Sarovar Portico Siliguri. My team and I look forward to welcoming you back personally.

Yours Sincerely,
Mau Chaudhuri
General Manager
gm@royalsarovar.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2017 via mobile

Great hospitality, awesome rooms and mouthwatering food are the few things which can define this beautiful hotel property. Also location wise too, the hotel is located ideally at a peaceful location with not much outer disturbance. Finally, it's worth for the money you spend on booking this hotel..

Stayed: September 2017, travelled as a couple
Thank Vivek S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MauChaudhuri, General Manager at Royal Sarovar Portico, responded to this reviewResponded 25 September 2017

Dear Sir,

Thank you for your valuable comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us to do better. We hope you will visit us again at Royal Sarovar Portico Siliguri. My team and I look forward to welcoming you back personally.

Yours Sincerely,
Mau Chaudhuri
General Manager
gm@royalsarovar.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2017 via mobile

Personalised food by Chef Harsh. He takes personal care of all the needs in Orchid restaurant.
It's always a pleasure to eat here.
Rooms need little improvement but are clean and maintained.
The mattresses are bit worn out.
Overall experience is good and does justice to its cost.

Stayed: September 2017, travelled on business
Thank Janak B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MauChaudhuri, General Manager at Royal Sarovar Portico, responded to this reviewResponded 22 September 2017

Dear Sir,

Thank you for your valuable comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us to do better.
We have noted your concern regarding rooms and the mattresses. Thank you indeed for your suggestions, much appreciated. We have taken it on board. We will study it thoroughly and take action at the earliest.
We hope you will visit us again at Royal Sarovar Portico Siliguri. My team and I look forward to welcoming you back personally.

Yours Sincerely,
Mau Chaudhuri
General Manager
gm@royalsarovar.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2017

The stay was comfortable and quite ok. The food is bit expensive. But , if you're looking for a business class hotel, then this hotel is a good match. This is about 45 minutes drive from Bagdogra Airport

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Service
Thank Sriram N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MauChaudhuri, General Manager at Royal Sarovar Portico, responded to this reviewResponded 20 September 2017

Dear Sir,

Thank you for your valuable comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us to do better. We hope you will visit us again at Royal Sarovar Portico Siliguri. My team and I look forward to welcoming you back personally.

Yours Sincerely,
Mau Chaudhuri
General Manager
gm@royalsarovar.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2017 via mobile

I always stay in this hotel with the reference Mr Mahindra Subha he is MD of this hotel sarovar.chef harsh serve delicious food always that's why I am staying in this hotel .thank u chef harsh .rooms r clean staff is also very supportive ,

Stayed: September 2017, travelled on business
Thank Devendra N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MauChaudhuri, General Manager at Royal Sarovar Portico, responded to this reviewResponded 19 September 2017

Dear Sir,

Thank you for your valuable comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us to do better. We hope you will visit us again at Royal Sarovar Portico Siliguri. My team and I look forward to welcoming you back personally.

Yours Sincerely,
Mau Chaudhuri
General Manager
gm@royalsarovar.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2017 via mobile

Had pre booked this place, because of lack of other options.
The hotel is located slightly on the outskirts of the city, but the entrance and hospitality is great.
The rooms are average in comfort and size. The baths are cramped but have all the basic needs. The toiletries are available on request and running water is Luke warm.
The highlight however is the buffet breakfast. Excellent options and a wide spread with matched quality.

Over all a good stay, but don't expect the standards to be of that in metro cities.

Stayed: September 2017, travelled on business
Thank Sanath K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MauChaudhuri, General Manager at Royal Sarovar Portico, responded to this reviewResponded 20 September 2017

Dear Sir,
Thank you for your positive comments about the property. It is only through such feedback that we are able to improve and exceed the expectations of our guests.
We have noted your concern about toiletries and luke warm water. Thank you indeed for your suggestions, much appreciated. We have taken it on board. We will study it thoroughly and take action at the earliest.
We hope you will visit us again at Royal Sarovar Portico Siliguri. My team and I look forward to welcoming you back personally.

Yours Sincerely,
Mau Chaudhuri
General Manager
gm@royalsarovar.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Royal Sarovar Portico

Address: Sevoke Road | 3rd Mile, Siliguri 734008, India (Formerly Royal Sarovar Premiere)
Region: India > West Bengal > Darjeeling District > Siliguri
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 30 Hotels in Siliguri
Price Range: $67 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Royal Sarovar Portico 3.5*
Number of rooms: 65
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