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Reviews (286)
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All reviewsswimming poolhealth clubinternet connectionappointed roomsmain towncomfortable hotelexcellent staystayed for two nightscourteous staffcomfortable stayhotel staffchecking inplace to staybuffet breakfastexcellent foodroom service ishill cart road
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46 - 51 of 286 reviews
Reviewed May 24, 2017 via mobile

Pros-
1. Very well maintained property
2. Rooms are absolutely clean and have wooden flooring
3. Very supportive staff and front office
4. Restaurant is very good
5.Pool and gym facilities are good

Cons-
1. Cookies in the room- replaced nowadays with Britannia Good Day. A major climbdown
2. Pool closes at 7
3. A little over priced

Stayed: April 2017, travelled on business
Thank arup9991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudhakaran, General Manager at Sinclairs Siliguri, responded to this reviewResponded May 29, 2017

Dear Sir,

Thank you for your review. . We are happy that you liked our property, facilities and the team members.For guest safety we close swimming pool at 7.30 pm. Please appreciate that logistic costs are high in these locations. However, it is always our endeavour to offer our guests best value for money.
We look forward to welcoming you again at Sinclairs Siliguri. We also invite you to visit our six other hotels/resorts in Darjeeling, Dooars, Kalimpong, Burdwan, Ooty and Port Blair. The Sinclairs team in these locations will be happy to serve you.

Regards,
Gunjan Gupta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 23, 2017 via mobile

The rooms were excellent,the service served food with a smile,it was excellent, but the fried food was not good at all. The rest of the food leaving the fried food were awesome. Please try to make the fried food better next time. Will be back next year.

Stayed: May 2017, travelled with family
Thank Guitartravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudhakaran, General Manager at Sinclairs Siliguri, responded to this reviewResponded May 29, 2017

Dear Sir,

Thank you for your review and the wonderful comments. We are indeed happy that you enjoyed your stay with us at Sinclairs Siliguri. You have pointed out certain areas of improvement for which we thank you. We shall definitely look into those aspects to offer even better guest experience.
We look forward to welcoming you again at Sinclairs Siliguri. We also invite you to visit our six other hotels/resorts in Darjeeling, Dooars, Kalimpong, Burdwan, Ooty and Port Blair. The Sinclairs team in these locations will be happy to serve you.

Regards,
Gunjan Gupta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 10, 2017 via mobile

We stayed at this property during our overnight stay at Siliguri. Upon reaching the reception we were greeted by swamps of mosquitoes. Despite the mosquito repellent ON, there were mosquitos in our room. The rooms are just OK. The cable TV in rooms may not support more than 4-5 movie channels at max. However, the restaurant and food is awesome. Breakfast buffet is lavish.We had requested an early lunch & the staff had prepared /served our meal on time.

Stayed: May 2017, travelled as a couple
Thank Apurba S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudhakaran, General Manager at Sinclairs Siliguri, responded to this reviewResponded May 24, 2017

Dear Sir,

Thank you for your review. We use insecticides and pest control spray on regular basis to keep the property entirely free of insects. We are happy that you liked our food. We offer a variety of cuisines to cater to the varied taste of our guests.
We look forward to welcoming you again at Sinclairs Siliguri. We also invite you to visit any of our six other properties in Darjeeling, Dooars, Kalimpong, Burdwan, Ooty and Port Blair. The Sinclairs team in these locations will deem it a privilege to serve you.

Regards,
Gunjan Gupta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 7, 2017

This was my second visit to this property. The stay was excellent as usual. The front desk is efficient, support staff very good. The room I stayed was quite big, tea bar is there and complimentary breakfast served has variety. .

Stayed: December 2016
Thank SRKK2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudhakaran, General Manager at Sinclairs Siliguri, responded to this reviewResponded May 24, 2017

Dear Sir,

Thank you for your review. We are happy that you liked our property, and the variety of our food.We are also thankful to you for your appreciation of our team members. Your kind words are a great inspiration for our team and we remain committed to provide the best services to our guests.
We look forward to welcoming you again at Sinclairs Siliguri. We also invite you to visit our six other hotels/resorts in Darjeeling, Dooars, Kalimpong, Burdwan, Ooty and Port Blair. The Sinclairs team in these locations will be happy to serve you.

Regards,
Gunjan Gupta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 4, 2017

We booked this hotel only for one night as we needed a place to crash for the night before we make our way to Sikkim. This hotel turned out to be one of the best hotels that we stayed in our 12 days trip covering West Bengal and Sikkim.

Rooms: Rooms are huge, lavish and well maintained
Service / Staff: best about this hotel is their staff and management. I just cannot forget those smiley faces around me and the way they greet you throughout your stay
Food: The dinner and breakfast spread was soo good that after being full to the neck I realized that I had missed out on some items

Fantastic stay! Will surely stay at this hotel when I visit WB next time

  • Stayed: April 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Pratik2177
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudhakaran, General Manager at Sinclairs Siliguri, responded to this reviewResponded May 24, 2017

Dear Sir,

What can be more rewarding than having a happy guest! Thank you for the wonderful review of your stay at Sinclairs Siliguri. We are also thankful to you for your appreciation of our team members. Your words of appreciation are all we need as motivation towards providing better services to our guests.
We look forward to welcoming you again at Sinclairs Siliguri. We also invite you to visit our six other hotels/resorts in Darjeeling, Dooars, Kalimpong, Burdwan, Ooty and Port Blair. The Sinclairs team in these locations will be happy to serve you.

Regards,
Gunjan Gupta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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