The hotel, generally, appears tired. The service of staff is okay, but they don't go out of their way to assist. What really soured my experience was an email I received from the hotel after I left. In error I had given an incorrect room number when signing for one of my restaurant meals. At check out I hadn't picked this up. The day after I left the hotel I received an email advising me of the missed payment and how I could make the payment. This is all fine and acceptable. But what got me was then literally a threat, stating that if I didn't pay the bill the staff would be made to pay for my error! I did not appreciate this threat or the implied way that staff are treated. Until then my experience had been relatively neutral; neither impressed nor disappointed. However this tipped the balance. I would choose NOT to stay at this hotel again.
- Official Description (provided by the hotel):
- Nestled close to the Mahananda River and surrounded by lush greenery, Sinclairs Siliguri is an ideal destination for both business and leisure. Perhaps the best address in town, Sinclairs Siliguri is renowned for professional and attentive service. The 41 well-appointed executive rooms and five luxurious suites are equipped with TVs, direct dial STD telephones and modern amenities. Sinclairs Siliguri is an excellent venue for conferences and meetings. The Emperor, a tastefully decorated board room, The Summit, a stylish banquet hall, The Regency, a medium size conference hall, The Heritage, a large pillar less conference venue and the opulent Darbar Hall with an open air terrace are sure to make your meetings a success. The hotel also has a multi-cuisine restaurant, The Palms, and a trendy lounge bar called the 03. Additional facilities include a swimming pool, gymnasium and spa. ... more less
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