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Reviewed September 16, 2018 via mobile

Beautiful resort. Amazed by the hospitality, location, rooms and food that was surprisingly good. Staff was super helpful and service was really good. Definitely worth the value. I will definitely book my stay here again.

Date of stay: September 2018
Trip type: Travelled solo
Thank Kshah2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deepshikha-DS, Manager at Summit Norling Resort & Spa, responded to this reviewResponded September 17, 2018

Dear Guest,

Namaste!

Thank you for staying at Summit Hotels & Resorts and for your valuable feedback.

Happy to know that Summit was associated in making your stay a memorable one. It is our utmost focus to provide our guests with personalized services & facilities which meets high standards of hospitality. We ensure that every guests feels welcomed, and receives that is friendly, attentive & timely. Your generous appreciation on all the aspect of the hotel including the rooms, food, location and our staff is very encouraging.

Our staffs always do their best to ensure that our guests needs are taken care of and thank you for the recognition. Each feedback from our guests allow us to learn, train & develop our team further. This is the only way we can work towards elevating our services & working on creating a seamless delivery process for any guest staying with us. Assuring you a wonderful stay & looking forward to your continued visits.

Yours in Hospitality,
Subankhar Majumder
Unit Manager
Summit Norling Resort
Reservations: +918388877888
info@summithotels.in

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 13, 2018 via mobile

Had 2 night stay. Awesome food and very polite staff. Namrata at reception desk is prompt and very helpful. Good customer services. Good rates. Away from city traffic and easy local taxi available. Best part of the hotel was the natural waterfall AND landscaping. Rooms size good enough. Rubika in housekeeping is always at your service with a subtle smile. CLEAN ROOMS.

Date of stay: September 2018
Trip type: Travelled with family
Thank Tourist816093
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deepshikha-DS, Manager at Summit Norling Resort & Spa, responded to this reviewResponded September 13, 2018

Dear Guest,

Namaste!

Thank you for staying at Summit Hotels & Resorts and for your valuable feedback.

We are pleased to know you enjoyed your stay with us. It was equally our pleasure and honor to host you and your family. It is heartening to know that you enjoyed your stay with us and the services and facilities extended by my team during your visit to the hotel exceeded your expectations. We are really grateful for such a wonderful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality & service.

We are indebted to you for your kind words regarding all the aspects of our hotel and particularly mentioning our staffs name and hospitality & services provided to you by us. Your words of appreciation has been a motivating factor and is shared with my staffs and they are in glee to know about it. Assuring you a wonderful stay & looking forward to your continued visits soon.

Yours in Hospitality,
Subankhar Majumder
Unit Manager
Summit Norling Resort & Spa
Reservations: +918388877888
info@summithotels.in

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 11, 2018

I stayed with my family for three days. Rooms are very spacious and clean. Very hospitable place and staff are very courteous, especially Deepika in F&B and Chef Avinash, Diwakar and Ashish. All of them took very good care of us. Also, the food is sumptuous, we ate breakfast, lunch and dinner at their Tsomgo restaurant.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Mdineshk10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deepshikha-DS, Manager at Summit Norling Resort & Spa, responded to this reviewResponded September 11, 2018

Dear Guest,

Namaste!

Thank you for staying at Summit Hotels & Resorts and for your valuable feedback.

Happy to know that Summit was not associated in making your stay a memorable one. It is our utmost focus in the Summit Group to provide our guest with personalized services & facilities which meets high standards of hospitality We ensure that every guests feels welcomed and receive that is friendly, attentive & timely. Furthermore, the values handed down to us by our founder asks each one of us to place our guests above all else.

We are indebted to you for your kind words regarding our spacious rooms, delicious food served in the restaurant, helpful & courteous staffs. Our staffs is our biggest assets. I am so happy to hear that you liked our staff and their hospitality. We are truly fortunate to have such an amazing team. Your kind words have been shared with my staffs and they are happy to hear from you. We truly value your patronage & look forward to welcoming you back to the Summit Hotels soon.

Yours in Hospitality,
Subhankar Majumder
Unit Manager
Summit Norling Resort & Spa
Reservations: +918388877888
info@summithotels.in

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 10, 2018 via mobile

Excellent Behaviour of All the Team Members, Nice Ambiance, Familiar Atmosphere. Overall Satisfactory Visit. Thanks to Entire Team of Summit Norling for Making Our Trip More Wonderful..
Deepika, Sudheer, Smita, Marina, Pratima and Chef Avinash & Diwakar, You Guys Are Truly Awesome.Stay Blessed

Date of stay: September 2018
Trip type: Travelled with family
Thank Inspire814093
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deepshikha-DS, Manager at Summit Norling Resort & Spa, responded to this reviewResponded September 10, 2018

Dear Guest,

Namaste!

Thank you for staying at Summit Hotels & Resorts and for your valuable feedback.

Happy to know that Summit Hotels & Resorts was associated in making your stay a memorable one.Thank you for your gracious compliments for the hospitality & service provided to you by us. It delights me to know the fact that you were pleased with my associates and recognizing their efforts & appreciating their hospitality. I am glad that you liked the food served in the restaurant.

Our endeavor is to create delightful memories for our guests & I am glad we could serve you well. Comments such as these always helps us in encouraging my team to strive for excellence in their work and be of better hosts in future. We value your patronage & look forward to welcoming you back to the Summit Hotels soon.

Yours in Hospitality
Subankhar Majumder
Unit Manager
Summit Hotels & Resorts
Reservations: +918388877888
info@summithotels.in

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 9, 2018

One of the bad experiences I have gone thru on my business/family trips. Booked the Northeast package thru Makemytrip and asked for 4STAR hotels and we were having high expectations but when we reached the HOTEL our bad experience started , it is outside the city and approach road was too bad . When we reached the hotel , the rooms we got were much below our expectation . The only positive thing I can say is the the STAFF , they are very polite and very helpful.
Will not recommend this property

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Sandeep57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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