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Hyatt Ziva Rose Hall
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Reviews (3,259)
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2,109
757
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2,109
757
238
88
67
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26 - 31 of 3,259 reviews
Reviewed 2 weeks ago

I can not say enough amazing things about this incredible resort. It is my family and I's 3rd time visiting and it has been incredible every time. We had such a beautiful room facing the ocean, a butler suite on the 1st floor..... OUR experience was incredible.

Our girls love the kidz club: Shantol, Ameika, Shanue, Fiona, & Sophia.... They remember our girls every time and treat them as their own.

Then don't get me started with SWEET Kelly-Ann.... She is just such a LIGHT and my K loved dancing with her everyday. Our butlers were incredible as always & we will be returning in September to stay on the Adult side for the first time. Can not wait, and highly recommend anyone to visit.

Good food, hospitality like no other, beauty is endless!

  • Stayed: March 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank hmh1727
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arlettcampbell, Guest Relations Manager at Hyatt Ziva Rose Hall, responded to this reviewResponded 2 weeks ago

Dear Hmh1727,

Thank you, thank you and thank you for repeatedly choosing Hyatt Ziva and Zilara Rose Hall to host your vacation, and especially for taking the time to share with us your FIVE-STAR review!

We are delighted to know you received an outstanding level of service from our colleagues at our All-Inclusive Resort, as we do pride ourselves with offering genuine service from the heart to ensure all our guests leave with unforgettable experiences and fondest desires to come back soon. I will personally commend Shantol, Ameika, Shanue, Fiona, Sophia and Kelly-Ann on the service they meted out to you.

Allow me to thank you once again for your comments and on behalf of Hyatt Ziva Rose Hall colleagues, we hope to have the opportunity to host you again soon.

“With Service from the Heart”

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

We just returned from our wedding/honeymoon/vacation that all took place at the Hyatt Ziva. It was my husband & I along with 21 of our closest friends/family. We had an amazing experience! The resort is so beautiful and the staff is so welcoming. Everyone in my group made a comment about what a wonderful resort it was. We had our wedding in the gazebo which is right by the water. It was beautiful. My wedding coordinator, Creasha-dine Thompson went above & beyond to make our experience everything we dreamed it would be. And it was! The whole experience was better than anything I could have dreamed up! We stayed at the resort a total of 10 days (most of the family/friends stayed 4-5 days) and i could have stayed so much longer. We stayed in a swim up room but all of the rooms are beautiful with their own awesome view! There’s plenty to do, the restaurants are awesome, and everything is so beautiful. Definitely worth it and we’re already planning our trip for our anniversary next year. I see many more visits to Hyatt Ziva Rose Hall in our future!

Stayed: March 2018, travelled with family
Thank Emily D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arlettcampbell, Guest Relations Manager at Hyatt Ziva Rose Hall, responded to this reviewResponded 2 weeks ago

Dear Emily D,

From the management and staff, thank you for choosing Hyatt Ziva and Zilara Rose Hall to host your recent wedding/honeymoon,vacation, and especially for taking the time to share with us your FIVE-STAR review!

We are delighted to know you received an outstanding level of service from our colleagues at our All-Inclusive Resort, as we do pride ourselves with offering genuine service from the heart to ensure all our guests leave with unforgettable experiences and fondest desires to come back soon. I will personally commend Creasha-dine Thompson on the service she meted out to you.

Allow me to thank you once again for your comments and on behalf of Hyatt Ziva Rose Hall colleagues, we hope to have the opportunity to host you, (with husband and KIDS!!!!) soon.

“With Service from the Heart

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Came with 2 families for Spring Break (5 adults, 4 kids).... beautiful! The hotel pool, grounds and beach were perfection. Rooms, nice and clean. Food is above average for an all-inclusive resort. One of the best parts of the hotel...? Toni-Ann at the Lagoonz bar! Far and away the best cocktail waitress on the island. She hustles and gets you whatever you request with speed, style and grace. She also has a great memory and has everything ready for you the next day. She’s made our already wonderful vacation 100x better. Request her upon arrival immediately!

Stayed: April 2018, travelled with family
Thank lro107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arlettcampbell, Guest Relations Manager at Hyatt Ziva Rose Hall, responded to this reviewResponded 2 weeks ago

Dear Iro107,

From the management and staff, thank you for choosing Hyatt Ziva and Zilara Rose Hall to host your recent vacation, and especially for taking the time to share with us your FIVE-STAR review!

We are delighted to know you received an outstanding level of service from our colleagues at our All-Inclusive Resort, as we do pride ourselves with offering genuine service from the heart to ensure all our guests leave with unforgettable experiences and fondest desires to come back soon. I will personally commend Toni-Ann on the service she meted out to you.

Allow me to thank you once again for your comments and on behalf of Hyatt Ziva Rose Hall colleagues, we hope to have the opportunity to host you again soon.

“With Service from the Heart"

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Amazing time. Rooms and resort grounds are incredibly beautiful. Food choices are outstanding and the staff are friendly and truly cares about your experience while here. The resort also has two different pools, one of which where children and families can play as well as one for adults only. As adults you can go to either pool and can visit restaurants on either side of the resort. We highly recommend!

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank prushford89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arlettcampbell, Guest Relations Manager at Hyatt Ziva Rose Hall, responded to this reviewResponded 2 weeks ago

Dear Prushford89,

From the management and staff, thank you for choosing Hyatt Ziva and Zilara Rose Hall to host your recent vacation, and especially for taking the time to share with us your FIVE-STAR review!

We are delighted to know you received an outstanding level of service from our colleagues at our All-Inclusive Resort, as we do pride ourselves with offering genuine service from the heart to ensure all our guests leave with unforgettable experiences and fondest desires to come back soon.

Allow me to thank you once again for your comments and on behalf of Hyatt Ziva Rose Hall colleagues, we hope to have the opportunity to host you again soon.

“With Service from the Heart”

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

we stayed on the family side of the Hyatt but adjoining is the adult side. We had access to everything on both sides. We had a swim up King room. The pools were excellent and we also enjoyed the entertainment each night. The food was amazing at this resort, each restaurant and servers did an excellent job. We especially enjoyed our servers at the bar and by the pool, Toni-Ann did an excellent job keeping our drinks full.

Room Tip: The ocean water here is rocky and limited beach area. If you enjoy walks by the beach, this is not the place for you.
  • Stayed: February 2018, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Heather P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arlettcampbell, Guest Relations Manager at Hyatt Ziva Rose Hall, responded to this reviewResponded 2 weeks ago

Dear Heather P,

From the management and staff, thank you for choosing Hyatt Ziva and Zilara Rose Hall to host your recent vacation, and especially for taking the time to share with us your FIVE-STAR review!

We are delighted to know you received an outstanding level of service from our colleagues at our All-Inclusive Resort, as we do pride ourselves with offering genuine service from the heart to ensure all our guests leave with unforgettable experiences and fondest desires to come back soon. I will personally commend Toni-Ann on the service she meted out to you.

Allow me to thank you once again for your comments and on behalf of Hyatt Ziva Rose Hall colleagues, we hope to have the opportunity to host you again soon.

“With Service from the Heart”

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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