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Savings alert! 24% below average rates

The price you found is 24% lower than this hotel's average rate of US$291/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

US$737
US$707
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Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (3,109)
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Reviewed December 11, 2017

It is not for fussy travellers. Our friends booked the hotel for us and we probably got the cheapest option. Room was very basic and pretty dusty. Due to the climate at Genting Highlands, the rooms do no have air conditioners, or rather, they do not need air conditioners! Just open the window slightly and you will be greeted by cool air. However, the rooms are still fitted with a ceiling fan.

If you cannot live without wifi, request for Tower 3. Only that Tower has wifi.

Stayed: December 2017
Thank MC C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 11, 2017

Was trying to check in at the reception because I had a request to locate several rooms together near each other. If you use the auto check in the rooms would be randomly allocated which I did not want. The queue was very long and it took more than an hour to reach me. Perhaps the hotel can see how the service at the counter can be improved.
Overall the hotel has really improved with many eateries opened.

Room Tip: Rooms at the new wing has wi fi
  • Stayed: December 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Matthew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 10, 2017

We booked this hotel by online at Resort World web, we check in by automated check in machine , we check out by the same automated machine., never see the room service guys along we stay..
noted :
you can add MYR 50 for additional view for your room you can choose to
you can add MYR 15 for counter check in if you can't self check in/check out
Overall if dont need anything but sleep this hotel ok.

Room Tip: Don't make additional room view charge, it had the the same view all room.
  • Stayed: December 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank cai0467
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 10, 2017 via mobile

The room is small and has No fridge, no internet , on shampoo, no cattle for hot water
And
I reserve two night, after the first one the room key didn’t work, and when I ask they said today your check out day, and after a looong argument, they fix the problem

Stayed: December 2017, travelled with family
Thank Helmy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 8, 2017 via mobile

The hotel have a very long front counter but the speed of servicing each customer is so slow.. been waiting in the queue for one hour and it is still not my turn anywhere near..
Counter staff number needs to increase and speed of service need to be improve a lot..

Stayed: December 2017, travelled with family
2  Thank Mikeng81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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