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Reviewed 5 weeks ago

Good value for money. pleasant stay with very helpful staff.food was excellent.swimming pool was sparkling and superb.lots of activities on the resort.kids were also well entertained during our stay.

  • Stayed: October 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Tsogo Sun Hotels
Thank zaheermoolla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roger P, Manager at Drakensberg Sun Resort, responded to this reviewResponded 4 weeks ago

It was a pleasure having you on the Resort with us recently and we are delighted that you enjoyed your stay with us. Your feedback and your comments are really appreciated and I will see that this is shared with both the Management and the Staff. Enjoy the rest of your travels, a safe journey home and we look forward to seeing you back here soon.

Best regards
Roger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

My stay at the Drakensburg Sun was soo perfect I am definitely coming back, Enjoyed everything from being welcomed by the receptionist to the warmth of our roomWe arrived very late way past supper but we were served warm food at around 23h00, the room were very clean and accommodatingMy highlight was a safe in the room were your valuables are very save and you put your own security code

  • Stayed: October 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank Kealoeto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roger P, Manager at Drakensberg Sun Resort, responded to this reviewResponded 4 weeks ago

It was a pleasure having you on the Resort with us recently and we are delighted that you enjoyed your stay with us. Your feedback and your comments are really appreciated and I will see that this is shared with both the Management and the Staff. Enjoy the rest of your travels, a safe journey home and we look forward to seeing you back here soon.

Best regards
Roger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 14, 2018 via mobile

Lovely hotel with staff that are ever ready to help. By far the best breakfast and dinner buffet's I've ever had. Such a wide variety and so sumptuous. The trout and the spicy lamb sausages are a must try. The mini spa at the pool side is to die for. Had such a relaxing weekend.

Stayed: November 2017, travelled with family
Thank shivani77sing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roger P, Manager at Drakensberg Sun Resort, responded to this reviewResponded 4 weeks ago

It was a pleasure having you on the Resort with us recently and we are delighted that you enjoyed your stay with us. Your feedback and your comments are really appreciated and I will see that this is shared with both the Management and the Staff. Enjoy the rest of your travels, a safe journey home and we look forward to seeing you back here soon.

Best regards
Roger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 14, 2018 via mobile

Definitely not a 5 or 4 star hotel, no lifts, old and dirty carpents. My sinus were on overdrive. Really sick because of the dirty carpets. Asked them to vacuum but when we got back to the room 3 hours later, there was so much dust and dirt under the beds. Not very accomodating restaurant and bar, had to eat breakfast offsite because they closed breakfast 45 mins earlier before the closing time. Bar tenders not friendly and speak to in their local languages. Gave us incorrect billings at the end. Not worth it at all.

Stayed: October 2018, travelled with family
Thank 405danaim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roger P, Manager at Drakensberg Sun Resort, responded to this reviewResponded 4 weeks ago

It was a pleasure having you on the Resort with us recently and your comments following your stay are very concerning. I have met with my Management team and I will see that corrective measures are taken to rectify this immediately. Thank you for your constructive criticism. Enjoy the rest of your travels, a safe journey home and we look forward to seeing you back here soon.

Best regards
Roger

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Reviewed October 14, 2018

The check-in proceeded very quickly and efficiently. Porters were available to cart our luggage up to our apartment. The apartment was very spacious with a great view of the lake and mountain. It was remarkably quiet, quite eerily so... Unfortunately, there are areas in the apartment that definitely require attention and improvement/replacement, but the overall state was acceptable. Sadly, it is not up to par with the standard of the other Tsogo Sun timeshare resorts, which we were fortunate to visit. The facilities are kept to a high standard and all staff we met were very friendly. A great resort to unwind and recharge. Ideally situated to explore the Central Drakensberg area.

Room Tip: Most rooms have a view of the lake and surrounding mountains. Better views from the top floors though.
  • Stayed: October 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank NomadsNature
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roger P, Manager at Drakensberg Sun Resort, responded to this reviewResponded 4 weeks ago

It was a pleasure having you on the Resort with us recently and we are delighted that you enjoyed your stay with us. Your feedback and your comments are really appreciated and I will see that this is shared with both the Management and the Staff. Enjoy the rest of your travels, a safe journey home and we look forward to seeing you back here soon.

Best regards
Roger

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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