My colleague and I booked into this "hotel" at the recommendation of the tourist information office in Le Castellet.
We checked in at 17:45 on January 17th. The rooms were freezing -- the owner had been away on a skiing trip for two weeks and had only just returned. Thus, the heat had been off for two weeks, and the walls and floors and everything else were cold through and through. The ambient temperature was about 5 degrees, therefore the temperature of the rooms and all of the fittings was also 5 degrees (but the owner's own accommodations were fine since he locates himself in the main house, which is totally separate from the guest building ... lucky him). Even if the rooms had been warm you need to be prepared for the fact that everything else about the rooms is just nasty and cheap.
The owner turned the heat on shortly before our arrival, but after two hours we were still very cold in our rooms even though we still had our winter jackets on. Our toes and fingers were cold and we clearly had to leave.
We informed owner that we would have to find a hotel with warm rooms. He said we should go for dinner and give him another couple of hours to warm up our rooms with extra electric fan heaters. We declined since we had to start work early the next morning and couldn’t take the risk of trying sleep in ice cold rooms.
Knowing that the rooms had been unheated for 2 weeks and were therefore as cold as they were he should never have accepted our reservations. Yet the owner wouldn’t refund our money -- he said if we had paid cash he would have given us the cash back, but because we paid by VISA he was unable to process a refund (I asked VISA about this and they told me it's an out and out lie).
We left his hotel and checked into the Holiday Inn Express in Toulon which was very comfortable indeed, and which I highly recommend.
He did not provide the service for which he was paid (i.e., we had an expectation of comfortable, warm hotel rooms) and our money should have been refunded, but he refused to do so. He wouldn't even refund the 20 Euros that we paid for breakfast the next morning, and which his wife didn't have to provide.
I attempted to recover the room charge from VISA -- but be warned, just because the rooms were awful and essentially uninhabitable, VISA will not return the money to you.
I cannot recommend this hotel based upon our experiences and I would classify the owner as an extremely mean spirited individual.
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