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Reviewed January 22, 2018

In June we went to Costa Adeje to renovate a nearby appartment (El Beril) and therefore we stayed this time in Mirador (before in Bahia del Duque and Riu Palace). General architecture of the hotel is less than Bahia and is a bit "chain hotel" but the rooms are very nice and cosy !
Poolside is nice and breakfast complete. But for me this type of hotel is too big and too unpersonal (although staff was friendly). Hotel less than Bahia but al lot better than Riu Palace.
Location Costa Adeja is the finest location you can get at that part of Tenerife.

  • Stayed: June 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank pepetravel2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles2017, Manager at Iberostar Grand El Mirador, responded to this reviewResponded January 24, 2018

Dear guest,

First and foremost we want to take this opportunity to express our appreciation for your friendly and helpful review of IBEROSTAR Grand Hotel El Mirador.

We are also grateful for your constructive feedback, as we are always happy to receive suggestions on how we can make improvements to our services to better satisfy our guest's needs and improve their experiences wherever possible now and in the future.

Once again we want you to know that your description is really appreciated. It is nice to know that you had such a good time with us because of our efforts and we hope to have the honour to repeat this experience for you soon.

Kind Regards,

Quality Manager
IBEROSTAR Grand Hotel El Mirador

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Reviewed January 22, 2018

The overall comfort level is only surpassed by the friendly and genuinely caring staff.
It is truly relaxing with outstanding suites , views and of course the cuisine.
As golfers it is ideally positioned for us , with Adeje golf club being the best.

Stayed: January 2018, travelled as a couple
1  Thank mpunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles2017, Manager at Iberostar Grand El Mirador, responded to this reviewResponded January 24, 2018

Dear guest,

It is always excellent for us to receive such complimentary reviews like this We really do appreciate the time and effort you have taken to share this opinion of your recent holiday in our hospitality at IBEROSTAR Grand Hotel El Mirador.

We have treated your description of our services and cuisine as a success story and your comments show that we are on the right track with our numerous efforts and our attention to detail.

We would like to thank you once again for your kind review and will be delighted to welcome you back to one of our hotels soon.

Best regards,

Quality Manager
IBEROSTAR Grand Hotel El Mirador

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Reviewed January 15, 2018

This hotel is excellent in every way. We’ve been going every January for 8 years and every year it gets better. The staff are wonderful and the accommodation lovely, the food is outstanding. The outside pool areas are sumptuous and spacious, no fighting fir sun beds. The bar area is quiet and lovely and the background entertainment very tasteful. Dining is free sitting and very comfortable and pleasantly friendly.

  • Stayed: January 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Iberostar
1  Thank junewalsh420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles2017, Quality Manager at Iberostar Grand El Mirador, responded to this reviewResponded January 18, 2018

Dear guest,
Firstly we want to thank you for choosing Iberostar Grand Hotel El Mirador for your recent holiday and for sharing your experience with us.

We are really happy to read your enthusiastic comments about our prime pillars we set in place to ensure splendid vacations for our guests. Beautiful locations, helpful and friendly staff, cleanliness of our hotel and high standards of gastronomy are some of the most important elements of our company and reading that you found them all to your liking is brilliant news.

Once more we thank you for this complimentary review of our hotel.
Kind Regards,

Quality Manager
Iberostar Grand Hotel El Mirador

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Reviewed January 12, 2018

My husband and I stayed at El Mirador from Christmas Eve for a week. It was perfect in every way. We would highly recommend this hotel to anyone who is looking for peace and first class service. The staff are amazing; so friendly, efficient and accommodating. It is clearly a very well managed hotel and is spotlessly clean with an air of sophisitication about it. The interior design is lovely as is the Spa! The restuarants are wonderful. As vegetarians we were very well looked after too. The location could not be better and there is a choice of cafes and restuarants nearby if you do choose to eat out. We can't wait to go back one day. A and D. xx

  • Stayed: December 2017, travelled as a couple
    • Sleep Quality
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Thank A K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles2017, Quality Manager at Iberostar Grand El Mirador, responded to this reviewResponded January 15, 2018

Dear guest,

First of all, we want you to know we are really pleased that you had such an excellent holiday with us at IBEROSTAR Grand Hotel El Mirador and we want to thank you for sharing your experience with others.

Our staff will be particularly pleased with your praise, the entire team is not only particularly hospitable but is also given continuous training in terms of service and general working practice. We are therefore very pleased that both the efforts of our employees and our passionately prepared gastronomy have left a wonderful impression on you.

Thank you again for sharing your motivating comments and we look forward to your next visit to our hotel.

Best regards,

Quality Manager
IBEROSTAR Grand Hotel El Mirador

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Reviewed January 6, 2018

Our second visit to the El Mirador this year. Fantastic service, from the minute you walk through the door, combined with exceptional facilities, beautiful suites and exquisite food.
It really is the people that make this hotel so special- in particular, Olaf and Paulo on reception and Luz, who works in the bar area. The restaurant staff also make breakfast a pleasure.
Thank you for making our trip so special, we will be back again soon.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Iberostar
Thank tracydixon101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles2017, Quality Manager at Iberostar Grand El Mirador, responded to this reviewResponded January 8, 2018

Dear Tracy,

Thank you very much for your review of IBEROSTAR Grand Hotel El Mirador. We are always very happy to receive confirmation our guests have enjoyed an excellent holiday and have left with wonderful memories. Also, thank you for your loyalty to our hotel on returning for your second visit.

Our combination of both a friendly and competent service is one of our highest priorities and we are constantly working to provide our guests with an excellent experience.

Finally, we thank you once again for your kind comment and we look forward to welcoming you back again. Until then, we wish you all the best.

Best regards,

Quality Manager
IBEROSTAR Grand Hotel El Mirador

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