While the hotel has a beautiful ocean view, it lacks in customer service.
I had booked a sea view room requesting two beds. Upon my arrival, they placed me in a room with one bed. However, to get a sea view, you have to walk out to the patio, turn to the right to get a peekaboo ocean view. If that's what they meant of sea view room, then every room in that hotel has a sea view! Luckily, they changed our room the next day to a two beds room. And to my surprise, you can actually see the ocean from the window! So they tried to fool me on the first room?
Then, I had informed the hotel of my friend's arrival time on the following day and they forgot to pick him up at the airport. Their excuse was the driver was late from picking up other guests. Even then they should have informed us in advance.
We were there to celebrate my friend's birthday which again, I informed the hotel upon my arrival that I needed assistance on restaurant reservation. On my friend's birthday, there was no cake or a bottle of wine which is fine. But most of all, they never came back to me about any restaurant suggestion.
Their wifi was one of the worst I have experienced. Very slow and spotty. It didn't really bother us since it was actually nice to stay away from Internet.
For the view, I would stay here but not for the service. And the fact that I felt like they were trying to trick me on their sea view room category, I would take my money elsewhere.
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- Also Known As:
- Alkyon Hotel Mykonos, Greece