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“Excellent Service”
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Very good
4 reviews
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 6
Playa Paraiso, Playa del Carmen, Yucatan Peninsula

Reviews from our community

Very good - based on 4 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Eric T
Level 3 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent Service”
Reviewed March 22, 2017 for a stay in March 2017
1
person found this review helpful

Very comfortable and well-equipped condo. Very quiet and felt completely safe.
Water bottle, trashbags, china, glasses, silver, pots and pans all provided along with dish soap, hand soap and paper in the bathrooms. Corkscrew on property(thank God). Aiden was super accommodating and kind. Cleaning man working on the pool to keep it spotless every morning (even Sunday). We walked to the guard shack every day to hail a taxi from there as some drivers did not know where Acacia condos is, even where Playa Paraiso might be.They all know the Iberostar of course.
Wish there was a dishwasher, cloths washer & dryer, beach umbrellas but I'm not in any way disappointed in the facilities as delivered.
Thank you Nancy and Aiden !

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 4, 2017 for a stay in February 2017
3
people found this review helpful

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
16 Mar 2017
We were sad to see you go but very happy and thankful to be reading this kind review. Thank you for the kind words and the great suggestions. We do apologize again for the power outage and do hope you enjoyed massages. Hope to have you back in the near future.
Team Acacia
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
identifyu...
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Awsome!”
Reviewed January 2, 2017 for a stay in December 2016
2
people found this review helpful

At first when we got there we were disappointed, there was a picture sitting on the floor,the air conditioning remotes batteries were dead, there was no welcome letter, didn't know WiFi code, no bottled water. Reached out to manager and she bent over backwards to make everything right. We loved the condo and would definitely stay there again.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
16 Mar 2017
It was a Pleasure to meet all of you and I'm glad I was able to ensure you enjoyed your stay with us. I would love to see your faces again in the near future.
Nancy
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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