We have been a member for 12 years with Mayan Palace and the Grand Mayan. We have finally upgraded to a Grand Luxxe and Grand Bliss for our family of 12. The order of luxury is as followed. Mayan Palace, then Bliss, Grand Mayan, Grand Bliss and Grand Luxxe at the highest end.
Mayan Palace: The Mayan is the oldest and most bare bones of all the hotels. It's age is showing and the rooms are lacking any real luxury. They get the job done though if you just need a room since the grounds are the real beauty. The house keeping and cleanliness is still excellent and if it's not, the concierge will take care of any problems. You do get shut out of some restaurants and other grounds at the resort since only the Grand Luxxe members get access to everything.
The Vidanta organization and product, whether you want to admit it or not, is amazing. We have been to exotic Marriott and Ritz Carlton resort locations and they don't even come close. this is not a cheap or all inclusive affordable option, it's a 4-5 star experience. Two complaints I hear the most are the size of the resort and the high pressure sales. I can't believe people complain about walking or taking a quick shuttle. You should be happy they have so much space to work with. And they do offer small resorts in other locations if you look them up. Also, sure they have high pressure sales, there is no denying that. Most people fail to tell you they get 10% off their bill for doing the tour and pitch, but also, that's how they get their cash flow for the business. They are constantly putting money back in to the resort and improving the costumer experience. In just the last 6 months at Riviera Maya alone they have added dozens of beautifully wooden walk ways and bridges, put new and more equipment in the gym, improved there food quality, added new restaurants, they now give free drinks and food with a round of golf, they built two additional piers on the beach and finally finished a top of the line theatre and grounds for an amazing Circus Du Solie show. Where else can you find a company that wants to make there experience as perfect as possible. Every time we come there is something new. As I mentioned before, we have upgraded our rooms to the Grand Luxxe and Grand Bliss. We did this for a very important reason. Not just because the rooms are a little nicer and the amenities are better. It's because Vidanta is building like crazy. More resort locations with some amazing experiences to keep them different. The catch, as I understand it, is that they are only building Grand Bliss and Grand Luxxe rooms going forward. So if you own Grand Mayan or Mayan, your left in the dust. You feel forced to upgrade or buy the highest end to take advantage of this. Because our experience has been so pleasant for our growing family and we know we will continue to go every year, we felt the upgrade was worth it. There is not much out there that can compare to what you get with Vidanta.
- Official Description (provided by the hotel):
- Vidanta Riviera Maya is home to your perfect vacation, where Mexico’s exquisite beauty meets true luxury. From gigantic pools, boutique shopping, multiple world-class restaurants and unbelievable spas to a Jack Nicklaus golf course, beach games, sports, a gym and activities for the whole family. ... more less
- Reservation Options:
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- Also Known As:
- Mayan Riviera
- Mayan Palace Cancun
- Wyndham Playa Del Carmen
- Riu Palace Riviera Maya
- Cancun Grand Mayan
- Grand Maya Mayan Riviera
- Playa Del Carmen Wyndham
- Mayan Palace Playa Del Carmen
- Mayan Palace Riviera Maya Mexico
- Mayan Palace Riviera Maya Playa Paraiso