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Reviewed October 30, 2019

We have a great time at the Grand Paraiso with new people like Oscar for the starfriends and tsunami, they did a great job and they have a fantastic smile all the time. We live the food l, drinks and differents spots

Date of stay: October 2019
Trip type: Travelled with friends
Thank Lidiya J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality Manager I, Quality Manager at Iberostar Grand Paraiso, responded to this reviewResponded October 31, 2019

Dear guest,

We would like to thank you for your excellent review of Iberostar Grand Paraiso.

Our goal is to create a particularly pleasant atmosphere for our guests with our numerous services in our wonderfully designed hotel, so your words confirming our success are really important to us.

We very much hope that you visit us again soon.

Cordially,

Quality Manager
Iberostar Grand Paraiso

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 30, 2019

Marvelous place to stay. Signed up as members after experiencing such a lovely time....and booked our wedding for a few months later at the Maya. Italian and Surf and Turf were our favorite restaurants. Be sure to get pics if you can while you are there so that you can relive the memories.

Date of stay: November 2018
Thank jenw9168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality Manager I, Quality Manager at Iberostar Grand Paraiso, responded to this reviewResponded October 31, 2019

Dear guest,

First and foremost, we want to thank you for choosing Iberostar Grand Paraiso and for sharing this wonderful review of your stay with us.

We are always excited to receive confirmation that our guests have enjoyed a perfect holiday and have left with happy memories. Our combination of both competent and friendly service is one of our main priorities and we are constantly working to provide our guests with a genuine experience.

Thank you for making Iberostar part of such an important moment for you and your loved ones.

We look forward to welcoming you back again soon.

Best regards,
Quality Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 30, 2019 via mobile

It’s my first time here and The entertainment is so good and Nicole was a Beautiful person with me, also the food is so good, all the entertainment team knows about the show and I love that, thanks for doing a good job.

Date of stay: October 2019
Trip type: Travelled with family
Thank alicecN899KZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality Manager I, Quality Manager at Iberostar Grand Paraiso, responded to this reviewResponded October 31, 2019

Dear guest,

First and foremost, we are really happy that you had such an excellent holiday with us at Iberostar Grand Paraiso, and thank you for sharing your experience.

As we aim on a daily basis to exceed the needs and goals of our valued guests and provide them with a place of joy and total comfort, we are truly humbled by your kind words.

We would like to express our gratitude once again for your wonderful feedback and hope to have the honor of serving you again soon.

Best regards,

Quality Manager
Iberostar Grand Paraiso

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 30, 2019

The entertaining team at Iberostar Grand Paraiso (Getssemani & Daniel especially) are sooo nice and caring. All the actuvities with them were super cool and fun! Also, Aaron and his bingo show everyday at poolbar is fun!

Date of stay: October 2019
Trip type: Travelled as a couple
Thank Katarina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality Manager I, Quality Manager at Iberostar Grand Paraiso, responded to this reviewResponded October 31, 2019

Dear guest,

We would like to express our appreciation for your kind words towards our beautiful Resort Iberostar Grand Paraiso.

It was a pleasure to read your description of our establishment and it motivates us to maintain our standards. Of course, we will relay your compliments to our team, they will be delighted to know that they enhanced your holiday experience.

It would be an honor to serve you again in the future at our hotel, until then we wish you all the best.

Kind regards,

Quality Manager
Iberostar Grand Paraiso

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Reviewed October 30, 2019 via mobile

I am writing this on my wife’s account. I needed to come up with a video clip to send home for a fundraising event at work that I am missing while on vacation. Gethsemoni from the entertainment team went out of her way to find a great solution that ended up being perfect. Can’t thank her enough. All of the Star Friends on the entertainment staff work non stop to keep us moving and make sure we have a great time, they are awesome. Alejandro in the Mixology Bar is extremely attentive and makes great drinks, try the spicy mango margaritas. The butler staff do an excellent job, thank you to Girardo and Marcello both for “saving” our vacation more than once.

Date of stay: October 2019
Trip type: Travelled as a couple
Thank fluffy0712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality Manager I, Quality Manager at Iberostar Grand Paraiso, responded to this reviewResponded October 31, 2019

Dear guest,

First and foremost, we would like to thank you for choosing Iberostar Grand Paraiso on your recent vacation.

Our aim is to create a particularly pleasant atmosphere for our guests with our numerous services in our beautifully designed hotel, so your words confirming our success are very important to us.
Thank you so much for your words of recognition towards our outstanding team.

We hope for the pleasure of welcoming you and your wife once again.

Best regards,

Quality Manager
Iberostar Grand Paraiso

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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