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3 - 8 of 93 reviews
Reviewed August 12, 2012

It's difficult to write a review for this hotel so I'll start with the best part which is the food which is of high quality with a choice of main course. It's is quite rich but you can balance this out by visiting the salad buffet. Staff friendly and helpful although a little slow at times.

The standard room was adequate however it was stuck in a 1970s timewarp with brown in evidence everywhere and an old and non-functioning radio. Generally clean and well looked after. We were one of the only youngish couples there as the other guests were older couples or families with young children so bear this in mind if it bothers you.

What annoyed me about this hotel and the reason I wouldn't recommended it is all the sneaky charges. You want a bathrobe in a supposed wellness hotel that will be 10 Euro each sir. You want to partake in the wine tasting, sure, we will charge you the full restaurant price of each bottle opened instead of the retail price which we will helpfully tell you the next day in case you want to buy more. Which of course we didn't after receiving the hefty bill for the wine tasting.

Cake buffet in the afternoon a standard touch in Tirol, North and South. You want to have some tea or coffee to go with your cake we will charge you for that too. Guess you're starting to get the idea. Any wellness treatments you have will appear as diverse on the final bill so good luck working out what they are. While I'm talking about the massages it was the strangest one I've ever had and involved more shaking and joint rotation than pressure. Don't believe it was what any physiotherapist or any well trained masseur would recommend.

Pools shabby with a random collection of loungers which look like they have been bought from the local Aldi so despite the high temperatures I didn't take a dip.

In conclusion if you don't mind driving every day as the public transport is minimal and want a cheap hotel with good food and a good location then this does the job otherwise there are better choices in the area.

Room Tip: Pay extra for the upgraded rooms instead of the standard rooms.
  • Stayed: August 2012, travelled as a couple
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3  Thank CraigZurich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 11, 2010

We spent 10 days in the Residence Unterpazeider this summer, and we had a very good time. The rooms were spacious, with private terrace and a beautiful view. The staff was very helpful, the spa and pools clean and pleasant. A minor problem was that the wireless internet facility didn't reach our room, so we had to sit in the restaurant to use the internet.

  • Stayed: July 2010, travelled with family
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Thank CharleyNetherlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 25, 2005

My husband and I were pleasantly surprised and very happy with the Unterpazeider!
The staff is friendly, warm and professional. Our room (309) was a junior suite...very large with a huge wrap-around terrace with incredible views. We had our two small dogs with us and it was perfect. - Very comfortable and super-clean...fluffy robes, sitting area, sofa, refrigerator, feather beds.
The hotel sits on a hill overlooking the lovely town of Merano, with views of castles, green meadows and mountains. The hotel is surrounded by apple orchards and walking trails - the grounds are lush, each pot and planter is cheerfully brimming with colorful flowers. (If you want to go into Merano, it’s a quick 10 minute drive or there is a little train stop just up the street from the hotel.)
We had both breakfast and dinner at the hotel (half board)- both very good...breakfast was a generous buffet with baskets of delicious breads, cakes, pastries, fruit, cheeses, meats, cereals, yoghurts, eggs, beverages....dinner included an enormous gourmet antipasto buffet, plus two starter courses, entree and dessert. You can order a bottle of wine with dinner and if you don't finish it, the bottle will be waiting for you on your table the next evening. The wait staff is very friendly, efficient and competent. From what we observed, they were happy to go out of their way to please even the pickiest guests. While the predominant language is German, Italian and English are spoken as well.

This is a very family-friendly hotel which also has great spa/wellness facilities and amenities. The surroundings are excellent and a great location and base for enjoying the beautiful Val Venosta region in day trips....and returning to the hotel for a feast, a walk in the orchards, having a swim, a massage, or just relaxing on your feather beds.
We will gladly stay at this hotel again in the future.

5  Thank LeSaMilano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 4, 2018 via mobile
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Stayed: October 2018, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 30, 2018
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Stayed: September 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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