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“Nice rooms, but don't expect good food”

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Casa Ceibo Boutique Hotel & Spa
Reviewed 2 November 2014

If you plan to be in Bahía de Caráquez, definitely consider this hotel as option. The rooms are comfortable, but don't except much in the way of food. Furthermore, don't expect that you will be able to go into town to get a nice meal. Manage your expectations, and you won't be terribly disappointed.

If you have time, sign-up for the four-hour trip by boat to Isla Corazón. It's a chance to travel across the bay, see hundreds of birds, and travel through the mangroves. Probably one of the most fascinating activities I've done in Ecuador.

Room Tip: Select a room facing the swimming pool, and you may have trouble getting to sleep if there are guest...
  • Stayed: November 2014, travelled with family
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2  Thank alanisinecuador
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (108)
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11 - 17 of 108 reviews

Reviewed 15 February 2014

We've been to Casa Ceibo for 1 day and night and this was a very good stay.
Nice and clean pool much things to do and great food.
Only one thing for improvement is: no one speaks english, most guests are foreigners......

  • Stayed: February 2014, travelled as a couple
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3  Thank FrankBastiaansen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2013

I travel all around Ecuador providing tours and bringing people to the best places in Ecuador. I will not be returning to Casa Ceibo. Due to a lack of communication we arrived with our dog - a very well trained dog that travels around Ecuador wherever we go. We stay in many very nice places and have never had a problem. We were surprised to arrive and be told that she was not welcome - but not in a pleasant way or polite way. Instead of being polite and offering a solution - we had fingers waved in front of us and we were spoken to like criminals. We had just brought 8 people to the hotel to stay for 2 nights, a revenue for them of over $4000. Its not just that they have an inflexible rule - its the way they handle themselves that was very disappointing. They acted as if they would have been pleased to see us kill the dog on site to prevent any problems with their management. The employees behave as if they are trained only to obey rules - not to think for themselves. Its a soul-less experience, to say the least!

We left the place feeling rather cheated and poorly treated plus completely eaten alive by the mosquitoes. The place is basically built in a very poor, run down area of Bahia (not on the beach) and surrounded by swamps. Very little is done to control the mosquito population and getting a night's sleep is very difficult as they fly in under the doors and get you while sleeping.

  • Stayed: February 2013, travelled with friends
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10  Thank Court593
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelCasaCeibo, Propietario at Casa Ceibo Boutique Hotel & Spa, responded to this reviewResponded 22 February 2013

The guests writing the review visited Casa Ceibo a week before their stay for an inspection as they are trip leaders or the organizers of the trips, that day they brought a dog with them and we told that we do not take pets, they didn't like that. Since they where very rude about it, we contacted the travel agency that they used to book their stay and also told them that please make sure they don't bring the dog for their stay.
A week later they come with the group, and they BRING THE DOG! No miscommunication there.
We could have the police there taking the dog out, but not to disturb our other guests and their own passengers, we let them stay with the dog.
We are located in a beautiful mangrove area in the estuary of the Chone River which is a Ramsar protected area, and we have wild iguanas, little mammals and more than 100 species of birds around the property, so we don't take pets for that and other reasons. (and yes you can call it a swamp )
We are very proud of our location.
There are mosquitoes all along the tropics and more during the rainy season, we fumigate the entire property at peak hours 6 am and 6 pm. And recommend repellent if you are outside during those hours. When you have a dog in you room and sleeps with the outside door open theres is not much we can do.
We don't think this is a fair review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2013

It's unusual because the hotel and its facilities are enclosed away from the water but it does have a private pier that extends into the river --along with kayaks, boat trips, etc. Excellent water birds. Beautiful garden, pleasant pool though it could be bigger and cooler. Recommend large, high-ceilinged room on the upper floor facing the pool terraces.

  • Stayed: December 2012, travelled as a couple
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2  Thank woggles67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2013 via mobile

Casa Ceibo is truly a top-class boutique resort; a rare gem in the Ecuadorean coast. The resort is located in the outskirts of Bahia on the river banks along wild mangroves. It's not a beachfront property. That being said the local beach is 10 mins away and Canoa beach 20 mins. The property is gorgeous with quality furnishing and tasteful, modern decor. The service level is extremely high. The attention to detail is excellent on some aspects but poor in others.

Excellent
- jazz music and ambient lighting upon check-in (I suggest they do this upon turn down service)
- nice DVD rental selection

Poor
- despite a gorgeous pool it was infested with bugs. I'm talking thousands! I've never seen anything like it. We had to ask the hotel to sweep clean the pool with a net and only then did they do it. The next day it was the same. Honestly this is a small but very important detail.
- the coffee station served horrible cold coffee brewed many hours earlier. Another easy fix.
- the menu for lunch was great but for dinner lacked variety of manabita food. Breakfast was a total bore! how would you like your eggs? no variety at all. Hotel La Piedra offers a better menu.
- no questionnaire to ask for feedback. A missed opportunity
- no fresh beach towels every day nor fresh water in room


In all quick easy fixes to get a 5 star rating!

  • Stayed: January 2013
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5  Thank markypao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2013

This Hotel is located in a small town called Bahia de Caraqez in Ecuador . From the moment you enter the Hotel you feel welcome, The hotel is about 8 kilometers from dowton Bahia y soen't have a beach, but the facilities, the pool, the rooms and the personal are first class.
I spent the end of the year, and beginning of new year at the Hotel, and every moment I was at the Hotel I felt the people treat as I was the most import guest, .The people of the Hotel did the same for other guests. If by ac hance you want to spent 2 or 3 days and completly relax please visit the Hotel. food was very good, and with my family we had a wonderful time

Room Tip: If you want a nice room please ask for the suites, but any room will be good there are only 18 rooms...
  • Stayed: December 2012, travelled with family
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1  Thank ROVP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2012

I stayed for the first time in Casa Ceibo, Boutique Hotel and Spa a few weeks ago. Being an Ecuadorian with wide experience in travelling throughout Ecuador and around the world, I was proud to find such a top quality property and service in my country. The Hotel's rooms are spacious, extremely comfortable, well furnished and serviced. The in-room jacuzzi was a great plus along with the high quality amenities. The public areas are tastefully designed and decorated with painitngs, pictures and local handicrafts with an exclusive touch through the property which add charm to the Hotel. The pool area and gardens are a beauty and well kept; the Hotel's private dock and boats are another added luxury, as the point of departure for many of the exciting activities and tours offered to the visitors. The food is simply outstanding: original, innovative, delighfully tasty, well presented and decorated. The blend between Ecuador's varied and delicious recipes and products, with international elements and combinations produce a great fusion. Some of the dishes comfortably qualify for world-class high gastronomy. Last but not least, the personnel and staff: respectfully friendly and charming, professional, accomodating, well trained, hospitable and smiling collaborate to give the guests a unique homely feeling. Freely and on my own initiative, without hesitation, I reccommend Casa Ceibo as a superb hotel choice on Ecuador's fascinating coastal region....

  • Stayed: February 2012, travelled solo
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5  Thank Luchomaldonado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Casa Ceibo Boutique Hotel & Spa

Address: Km 5 1/2, Sixto Duran Ballen Ave., Bahia de Caraquez 131401, Ecuador
Region: Ecuador > Manabi Province > Bahia de Caraquez
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 5 Hotels in Bahia de Caraquez
Price Range: $151 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Ceibo Boutique Hotel & Spa 4*
Number of rooms: 18
Official Description (provided by the hotel):
Experience the charm and hospitality of Ecuador's "la costa" region, where guests will experience an exceptional level of service, food and activities. Amenities include a swimming pool with wet bar and grill, gym, steam and sauna baths, private message room, clay tennis court, meeting room and Wi-Fi internet service. Guest rooms and suites are luxuriously and comfortably furnished. Private Jacuzzi, 32" flat screen with DirecTV, DVD and CD player, A/C and purified tap water. Golf near 1h20min. ... more   less 
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Also Known As:
Casa Ceibo Hotel Bahia De Caraquez
Casa Ceibo Boutique Hotel & Spa Ecuador/Bahia De Caraquez

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