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All reviews the crowne plaza the bus malpensa airport free shuttle next morning tea and coffee an early flight case nuove croissants an overnight stay euros per person taxi driver late at night rental car between flights breakfast was included one night stay
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Reviewed April 28, 2012

We stayed in this hotel one night as we were catching a flight in the morning. It is pretty basic, clean but no character, which is kind of what you would expect from an airport hotel. They have a shuttle that goes to and from the airport which we had to wait about 30 minutes for when we arrived and was impossible to find if you didn't have the ability to call them. I enjoyed the free croissants at reception, and breakfast was okay but I was disappointed there was no free WIFI. I can't remember what the price of it was but it was something ridiculous. There are two free computers to use in the lobby if they aren't occupied and I guess you can look up your flight information there. Overall it was unimpressive and I think overpriced but if you want proximity to the airport it had that.

  • Stayed: April 2012, travelled with family
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Thank RomanCasalinga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Milan-Malpensa Airport, responded to this reviewResponded June 12, 2012

Dear RomanCasalinga,

Thank you for your feedback. We are glad you liked our breakfast options as well as your clean room accommodations. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We're sorry you were disappointed with the cost of our Wi-Fi. We hope that you give us a chance in the future to show you how great our hotel is.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.


Sincerely,
Jaime W
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 25, 2012

very nice hotel ,friendly staff,comfortable rooms ,big buffet for breakfast near the airport.

  • Stayed: January 2012, travelled with family
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Thank ELIANNALEXANDROS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 16, 2012

Just stayed here for a night before leaving Milan. They provide shuttle service from the airport, so it was easy to access the trains to downtown. Modern and clean rooms. No complaints.

  • Stayed: April 2012, travelled with friends
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Thank Andrea W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 12, 2012

This is really nice hotel with good service and kindly staff. Few things need to be improved:
Internet connection (no free WiFi internet here, only payable internet or some bonus active card);
travel to airport by Hotel bus possible only from 5:30am till 10:00am and than from 18:00pm till just not remembered time, Other time you can call taxi which is very expensive. For example from airport to hotel they ask 20Euro.

  • Stayed: March 2012, travelled on business
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Thank Sergiy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Milan-Malpensa Airport, responded to this reviewResponded May 23, 2012

Dear Sergiy V,

Thank you for your feedback. We hope you enjoyed your stay at our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We're sorry you were not fully satisfied with the internet speed as well as the availability of the airport shuttle. We hope that you give us a chance in the future to show you how great our hotel is.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask.

Sincerely,
Jaime W
Case Manager
IHGCare
Reference # 27709507

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 31, 2012

On a continent that is rather crowded, most hotels have severely limited parking and small rooms. This is not the case with this hotel. There is a large (free) parking lot in front, and the rooms are, for an efficiency, rather large, as it the bathroom. And the whole place is sparkling clean. The breakfast room is also large. The staff was very helpful. And the price is great. So I'll be using this when I'm in the area each year.

  • Stayed: March 2012, travelled on business
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Thank Reezlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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