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Reviews (719)
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Reviewed June 10, 2018

we stayed in the villa , as we walked through all the tropical gardens we just fell in love with place, we had our own stunning pool and was so quiet and peaceful then we could also swim at the main large pool, service, food, everything was spot on and the staff went above and beyond for us, its in a great location and the place is just so stunning we wanted to spend most of the time there. highly recommend the place

Room Tip: all amazing
  • Stayed: June 2018, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank hayleyjeantann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BahasaManagement, Responsable relations publiques at Les Villas Ottalia, responded to this reviewResponded 4 weeks ago

Dear Hayley,

Thank you so much for this nice comment, we're glad that you had a great time with us ! Hope to see you soon in our resort !

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 10, 2018

Lovely villa with friendly staffs. Its located in a peaceful and quiet area. We were staying for one night in a two bedroom villa with private pool. Room was clean, comfie and so relaxing. Definitely will comeback!

  • Stayed: May 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank Laurensia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BahasaManagement, Responsable relations publiques at Les Villas Ottalia, responded to this reviewResponded 4 weeks ago

Dear Laurensia,

Thanks al lot for this lovely comment, we're glad you spent a good time with us for your vacations on Gili Islands. We're looking forward to see you again in our villa resort!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 14, 2018

First when we made the reservation we got so much help from Laurent, thank you for that. Then when we arrived there the room was not ready yet because we came little bit early but it wasn't an issue since the front desk staff offered us to have welcome drink first in their restaurant. Then in a view minutes later the room was ready and decorated beautifully with some flowers and we love it so much.

The room is clean, the TV is working properly, the minibar also great and the AC is cold, we've got a room with private pool and it was amazing. The breakfast is great, but if they can add more variety it would be great.
Till we checked out, the staff there assisted us with cidomo.

We had an amazing stay. Thank you :)

  • Stayed: February 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Era D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BahasaManagement, Responsable relations publiques at Les Villas Ottalia, responded to this reviewResponded 4 weeks ago

Dear Era,

Thanks a lot for this comment, we're glad to receive you during your stay.

Kind regard

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 10, 2018 via mobile

Honest review
Firstly , i came to gili trawangan last year , then my love picked les villas ottalia for our place to stay . It was wonderful, and honestly it was our best tropical villa we ever picked . Everything’s was perfect except one thing that day , a cockroach came to visit us, but it was fine as we look back the place it self is a tropical villas, which is an animal like that can visit easily.


BUT NOT THIS YEAR , i was very disappointed . At first night , after we went to took a nap , out body got so itchy , my both eyes got so itchy too . At first i figure it was me that had some allergic. In the next morning , i woke up with some little dot wound in my bicep and my certain place in my body , my girl also experienced it too . After that , i ask the hotel to change the bed sheet, blanket , and also my pillow . Fast forward , in the night , i woke up in the middle of my sleep , and my whole body that have some little dot wound getting very itchy , its so frustrating . I cant had some good sleep and ended up with sleepless night . In conclusion , all that problems was caused by bed bugs . I had captured that creature for proof .

This year i booked that villa for 5 days and already paid it full by the first day . And in the second days , we decided to leave the villa . We asked to the management if we can got some refund . And the management told us if we cant got any refund , not a single penny . They gave us other option , which was moving us to the other room . Come on , the problem was the bed sheet , and it was caused by bed bugs . We thought it wasn’t a good though . And for the ending , we decided to left the villas and 700$ ish worth disappointment

So this is my honest opinion about les villas ottalia , i think they doesn’t pay attention to cleanliness of their room , secondly , they doesn’t seem care to their customers , and last but not least , they doesn’t give fair solutions for their customers , its better to give the refund , at least 50 % of the rest of it , it should be fine and fair enough.

Thanks , I’m not trying to vengeance my disappointment, i just trying to give my experience.

Stayed: May 2018, travelled as a couple
Thank Axel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BahasaManagement, Responsable relations publiques at Les Villas Ottalia, responded to this reviewResponded 4 weeks ago

Dear Axel G,

Thank you for your comment, we'll do the best to fix all the issues mentioned above. We take in consideration all your concerns. We hope that you spent a good time with us for your vacations!

Kind regards,

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Reviewed May 10, 2018 via mobile

Last tuesday i just arrived in gili and decided to stay at les villas ottalia, on the first night I felt so itchy in my arms and legs and then i asked the cleaning service to change the bed sheets and the following night it became worse and worse i got so many tick bites in all over my body . And i just find out that les villas ottalia is located near the waste disposal, maybe thats why it got so many bugs

Stayed: May 2018, travelled as a couple
Thank Jovanka O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BahasaManagement, Responsable relations publiques at Les Villas Ottalia, responded to this reviewResponded 4 weeks ago

Dear Jovanka,

Thank you for your comment, thanks to it, we'll be able to fix this bed bug issue quickly. We hope you spent a good time with us !

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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