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All reviews deluxe terrace island bungalow horse and cart gili t west side pool bar free upgrade outdoor bathroom quiet side turn down service large pool main part rent a bike the main strip beautiful resort restaurants and bars fast boat
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Reviewed August 28, 2018

Great hotel, location quite far from the harbour but it makes it in a quiet location. The sunset was very clear here. Room was spacious, breakfast was fine and staff was friendly. They decorated our room and sent us a small cake, as we were celebrating my partner's birthday.
The down side was my room floor felt like there were lots of sands on the floor and the water heater did not work properly.
But overall we were happy staying at this hotel. :)

  • Stayed: May 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank prissyley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loewy_SU, Manajer Umum at Hotel Ombak Sunset, responded to this reviewResponded September 5, 2018

Dear Valued Guest,

"Warmest Greeting from Ombak Sunset - Paradise Just Ahead"

Hi Ms. Prissyley, thank you for staying with us and we truly appreciate your kind review.

We are delighted to note that surely the positive feedback will certainly motivate our team members to our mission in completion our guest expectations.

We're very sorry if there any inconveniences happened to you during stay with us, we will follow up all the comments arise.

My pleasure to inform you that within this closest time we will have new jetty nearby hotel and you can reach the hotel by walk not more than 5 minutes, and coincided perfectly we will have new villas and its Akoya where private pool villas are inside.

We look forward to the pleasure of welcoming you back to Ombak Sunset, Gili Trawangan in the near future. Thank you.

Happy Good Day,
Loewy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 16, 2018

Wonderful hotel in a quiet location, friendly staff, good food, clean and spacious rooms, amazing pool. Everything was great and I really recommend it, especially for families. We spent 6 nights here and we just loved the place.

  • Stayed: August 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank Rebeka F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loewy_SU, Manajer Umum at Hotel Ombak Sunset, responded to this reviewResponded September 5, 2018

Dear Valued Guest,

"Warmest Greeting from Ombak Sunset - Paradise Just Ahead"

Hi Ms. Rebeka FZ, thank you for staying with us and we truly appreciate your kind review.

We are delighted to note that surely the positive feedback will certainly motivate our team members to our mission in completion our guest expectations.

We're very sorry if there any inconveniences happened to you during stay with us, we will follow up all the comments arise.

My pleasure to inform you that within this closest time we will have new jetty nearby hotel and you can reach the hotel by walk not more than 5 minutes, and coincided perfectly we will have new villas and its Akoya where private pool villas are inside.

We look forward to the pleasure of welcoming you back to Ombak Sunset, Gili Trawangan in the near future. Thank you.

Happy Good Day,
Aloysius S Utaya, CHA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 12, 2018

This was our favourite hotel out of the few we stayed in during our Bali trip. From the moment we arrived the staff were very friendly, smiley and welcoming, the check in was a breeze and we were made a welcome drink which was a lovely touch. Our room was perfect, very spacious and lovely little outside porch area with table and chairs. I had organised a surprise for my boyfriend for our 5 year anniversary and when we checked into the room the room was decorated with swan towels and petals which was a lovely touch. The grounds were beautiful and the best part was the pool and swim up pool bar which me and my boyfriend loved. This hotel was perfect, it has everything you need and more with inexpensive bike hire onsite as well as doctors and spa etc. The Buffet Breakfast was lovely, lots of variety and always fresh eggs, fruit and bread etc, more than enough food to start your day with american style and Indonesian food options. The Hotels beach was beautiful with 3 swings to take the perfect sunset picture. This hotel was the best spot on Gili T to watch the sunset. As a couple we preferred to be on the quieter side of the island away from the partying and we love walking so didn't mind taking a stroll around the island to the busier side. We also hired bikes from the hotel and enjoyed cycling to the busier parts! The staff at this hotel were very attentive and very friendly, we would like to thank Hendra especially who stood out for us, he made our stay most memorable, he was very helpful and always came and had a little chat with us whenever we saw him, he also helped us with deciding what to do and the best way to get back to Lombok from the island. Thank you Hendra you are a credit to this hotel! We definitely recommend this hotel for all ages and will definitely stay here again next time we come to Gili T!

  • Stayed: July 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Anna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loewy_SU, Manajer Umum at Hotel Ombak Sunset, responded to this reviewResponded September 5, 2018

Dear Valued Guest,

"Warmest Greeting from Ombak Sunset - Paradise Just Ahead"

Hi Ms. Anna R, thank you for staying with us and we truly appreciate your kind review.

We are delighted to note that surely the positive feedback will certainly motivate our team members to our mission in completion our guest expectations.

We're very sorry if there any inconveniences happened to you during stay with us, we will follow up all the comments arise.

My pleasure to inform you that within this closest time we will have new jetty nearby hotel and you can reach the hotel by walk not more than 5 minutes, and coincided perfectly we will have new villas and its Akoya where private pool villas are inside.

We look forward to the pleasure of welcoming you back to Ombak Sunset, Gili Trawangan in the near future. Thank you.

Happy Good Day,
Aloysius S Utaya, CHA

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 9, 2018

Love the size of the room. We stayed for 4 night in the Sunset Bungalow. Enjoyed the daily breakfast too. On our 2nd day there, we experienced earthquake with magnitude of 6.4. Woke up from the shaking and rattling of the room. There was no damage to my room. Despite the rattling experience, it didn't hamper our 5-day trip in Gili Trawangan.

Stayed: August 2018
2  Thank cymei3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loewy_SU, Manajer Umum at Hotel Ombak Sunset, responded to this reviewResponded September 5, 2018

Dear Valued Guest,

"Warmest Greeting from Ombak Sunset - Paradise Just Ahead"

Hi Ms. Cymei, thank you for staying with us and we truly appreciate your kind review.

We are delighted to note that surely the positive feedback will certainly motivate our team members to our mission in completion our guest expectations.

We're very sorry if there any inconveniences happened to you during stay with us, we will follow up all the comments arise. Yes, indeed - the earthquake always make scary to anyone, we apology for those.

My pleasure to inform you that within this closest time we will have new jetty nearby hotel and you can reach the hotel by walk not more than 5 minutes, and coincided perfectly we will have new villas and its Akoya where private pool villas are inside.

We look forward to the pleasure of welcoming you back to Ombak Sunset, Gili Trawangan in the near future. Thank you.

Happy Good Day,
Aloysius S Utaya, CHA

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 4, 2018

Staying on the Gili islands is somewhat different than staying on the mainland of e.g. Bali. You cannot have as high expectations as on the mainland. You need to be aware of this.

We stayed here for four nights visiting Gili Trawangan. The check-in was not so nice as the lady checking us in was rather busy with here walky-talky rather than servicing us. I am sure most have a more pleasant check-in than us. I think that was the most negative thing about our stay. It took us some extra time to settle in because of this though.

Island bungalow was spacious and nice for us as a family of three. The facilities were clean. Large pool with a couple of small children pools. Best place of the island for the sunset. Quiet side.

Will we stay again? I am not sure. Depends on what is available. We also did not like to use the horse taxi to travel to the hotel as we have heard that the horses are not treated OK on the Gili islands. The driver was whipping the horse. That is not the hotels fault though.

  • Stayed: July 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank jtnilsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loewy_SU, Manajer Umum at Hotel Ombak Sunset, responded to this reviewResponded August 4, 2018

Dear Valued Guest,

"Warmest Greeting from Ombak Sunset - Paradise Just Ahead"

Hi Mr/s. Jtnilsen, thank you for staying with us and we truly appreciate your kind review.

We are delighted to note that surely the positive feedback will certainly motivate our team members to our mission in completion our guest expectations.

We're very sorry if there any inconveniences happened to you during stay with us, we will follow up all the comments arise and SOP of Using walky-talky would be refreshed. Horse cart is actually managed by outsource company and we will drop this point.

My pleasure to inform you that within this closest time we will have new jetty nearby hotel and you can reach the hotel by walk not more than 5 minutes, and coincided perfectly we will have new villas and its Akoya where private pools villa are inside. Seaview Rooms also participating to see an extraordinary sunset view along the beach.

We look forward to the pleasure of welcoming you back to Ombak Sunset, Gili Trawangan in the near future. Thank you.

Happy Good Day,
Aloysius S Utaya, CHA

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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