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All reviews garden cafe mini bar fridge central location dive centre dive school restaurants and shops spacious room free breakfast family bungalow location is great visit gili air diving course big bathroom min walk harbour wifi island
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Reviewed April 5, 2017 via mobile

We've had lunch with 4 persons here today. We were the first one in the entire restaurant, so we ordered our food as the first group. After all the people in the restaurant received their food, we got our food after 1 hour and 15 minutes. The waiters didn't do anything about it, didn't even apologise.

When we asked for a discount at payment, the only answer we received was: 'I'm sorry'. That's not a solution. Very very bad service. We haven't experienced this in 4.5 weeks Indonesia, so I guess this is kind of a unique achievement!

Date of stay: April 2017
Trip type: Travelled with friends
1  Thank Cliff W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurent L, Manager at 7SEAS Cottages, responded to this reviewResponded April 11, 2017

Dear Cliff,
You are sorry to hear that had an issue at our restaurant.
We always try to provide a good quality service.
We take your remark in consideration to make sure this issue will never happen again to one of our customers.
We hope this event did not ruin your vacations.
Best regards,
7SEAS team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 31, 2017

Gili Air is one of my favourite places in the world, the laid back island lifestyle is divine and the 7Seas cottages matches it precisely.

The staff at 7Seas cottages are excellent, efficient and very friendly it only took a day for nearly all of them to know my entire families names and greet us cheerfully in the morning and evening. They were also happy to speak to us in either Bahasa indonesia or English at our preference. It was like being welcomed into a friendly community.

The rooms here are large and clean and all the bits and pieces work and are well maintained. The hotel has a pool that is primarily designed for dive training and you can normally see a tank wearer or two on the bottom of it during the day, but it's also a really nice place to just kick back and relax and have a swim. Assuming of course you can't be bothered walking the 50m or so it takes to get to a nice white sand beach :-)

The hotel is far enough away from the ferry terminal to be convenient to most things but not troubled by lots of pedestrian noise, but to be honest it's only 5km around the entire island so nothing can be very far away :-)

All in all 7Seas cottages represents excellent value for money and I recommend it to families looking for reasonably priced accommodation in one of the most heavenly places on Earth.

(Also if you are into scuba diving, or want to try it checkout the dive school attached to the hotel, 7Seas Dive Gili. They are awesome)

Room tip: The family bungalows are behind the cottages, so are a good choice if you want quiet.
Date of stay: March 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank andrewjhumphrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurent L, Manager at 7SEAS Cottages, responded to this reviewResponded April 2, 2017

Thank you very much for your review,
We hope to see you soon again in Gili air.
Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 8, 2017

Very nice place to stay...clean, quiet, and next to the main walkway and just a few meters from the beach. Great American style breakfast and the staff was very helpful and friendly. Would be happy to stay here in the future.

Date of stay: March 2017
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank 282Tourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 7, 2017

We stayed in the deluxe cabins, they are comfortable, with a large bathroom and right by the "main road". They are close to restaurants and beach bars and with a good breakfast at the restaurant with great views.
The only negative is the wifi, which did not work very well, but we did not go to Gili to stay on our laptops, so it was no problem.

Date of stay: February 2017
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank heggapegga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 3, 2017

Pleasant lunch with my daughter! Great views. Nice to sit and watch the sea! Food was fine - not many vegetarian or vegan options, but they adapted things for us. Very relaxed - looked like a nice place to stay too!

Date of stay: February 2017
  • Trip type: Travelled with family
    • Service
1  Thank Aviva F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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