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13 - 18 of 1,139 reviews
Reviewed April 6, 2021

Enjoyed the area and the hotel, just a couple of cleaning issues, cobwebs in the bathroom and the baseboards were needing a clean and a wipe. The room service breakfast was very mediocre and expensive.

Date of stay: April 2021
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Review collected in partnership with this hotel
Thank hdj47cy3hc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 27, 2021

We stayed in cabin 11 (Honeymoon cabin) and the location was excellent. It literally was on the edge of the water, with a nice private patio to enjoy the view. Very secluded as there were only a few other guests in nearby cabins this time of year. It offered what we had hoped for, but there wasn't much to explore on the property itself, which was fine as we went on several hikes within a short drive away. Nice getaway while still self-isolating during these difficult times.

Date of stay: March 2021
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Review collected in partnership with this hotel
Thank Jason Keith R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 26, 2021

My Husband and I booked the Executive King Suite unit #25 for our 2nd Wedding Anniversary for March 18-21 2021. This was the first time ever celebrating our wedding anniversary so we thought we would spend a bit extra on a nice room. We arrived a bit early around 1:45pm and pre checked in. We waited for about 30 minutes before we got our keys.
Upon entry the room was a bit dated and had a stale odor. As someone who works in the hospitality industry, I am very understanding and do not like to complain however, the room was very dirty and there were aunt traps everywhere which my 2 year old son picked up and started playing with. This was very upsetting as it is toxic. That all aside, we wiped down the whole room with our own lysol cleaning products and moved on with our day. The grounds are beautiful so you are really paying for the location and the view, as the room itself is not worth 300+ dollars per night. . The staff were all lovely and their customer service was great. Two days in to our trip i noticed a red hard sore bump under my eyebrow. My son aslo started to develop red sores under his armpits, legs and folds of his arms. They were very tender, and its very unusual that my son and I both were having the same symptoms. Once we returned home we went to the doctor immediately, who then confirmed we both had a Staph Infection. Fun Fact: Staph bacteria can survive on clothing and bedding that isn't properly washed. To get bacteria off clothing and sheets, wash them in hot water whenever possible. Needless to say we will not be recommending this resort to any of our friends and family.

Room tip: No comment
Date of stay: March 2021
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Thank Wirtzfamily20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 18, 2021

Wonderful place to stay. Great Staff. Excellent beds. Perfect location. Will definitely be coming back.
Food was great, room service was perfect. Tent we stayed in was amazing, great view, quite, clean can't wait to come back.

Date of stay: March 2021
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Review collected in partnership with this hotel
Thank gdyck101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 17, 2021

Overall, our stay was great and the staff were amazing. Can't beat the location and view! However, the room could have used a bit more time with housekeeping. We found used toiletries in the shower from the previous guests, there were stains on the decorative pillows, and broken glass below our balcony. Some maintenance work could also be done since the bathroom doors slid out of their rails a few times and didn't sit right, as well as a ceiling light that was dangling fell on us one night during a wind storm. Dinner amd room service was excellent, but breakfast was lackluster and undercooked. The food could use some more flavor and spice. All this aside, we had a wonderful stay and can't wait to come back next year!

Date of stay: March 2021
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Review collected in partnership with this hotel
Thank SGraham54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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