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Cordial Mogan Playa
Ranked #1 of 2 Hotels in Puerto de Mogan
Certificate of Excellence
Reviewed 10 April 2012

2nd stay ay the Cordial Playa and it was even better than we remembered it. Brought 2 of our kids friends this time so my wife and I had 5 teenagers with us, The kids absolutely loved it.The hotel is so large and self contained that the kids often spent their day in the 2nd pool, and only returned to us for either money or food.That meant that my wife and I were allowed to laze away at the pool near the reception without having to wonder whether the kids were enjoying themselves.
So much has been written about this hotel that I do not need to repeat them but I will make a few observations.
Firstly, the management of the hotel is first class and the customer service culture is embedded throughout the organisation at all levels.The staff work incredibly hard but it is clear that they value and are proud of their hotel.Secondly, the environment is stunning. If you go on a first visit, you must make sure that you explore all the nooks and crannies. Delightful.
Thirdly, the food is fantastic in the context of large scale catering. However, if you want a culinary delight, do try the A La Carte restaurant. Silver service and remarkable food in a delightful atmosphere. Not cheap, but then you get what you pay for.
Our last night epitomises the the quality of this hotel. 2 of our friends and their 12 year old son had arrived at Porto Rico and wanted to spend the evening with us. Not only did the Manager rearrange our tables to accomodate our large party, but also supplied us with 2 bottles of champagne on the house.I can tell you that our friends will be booking a holiday at the Cordial next time theyt visit the island!
One tip. Don't forget you can walk through the grounds of the hotel in order to exit to Mogan town. Simply go past the 2nd pool, go around the small church, and use you key card to exit at the gate. You are virtually in the town center.
So, if there is a better hotel in the Canaries I would like to know where it is! My wife and family cannot wait to return and a huge gracias to all members of the Cordial staff. You are a class act.
For those of you reading my review, and are considering booking a stay, all I can say is go for it! And also have a look at the deals offered by Monarch on hotel booking only, rather than a package. We got a really good deal.

Room Tip: South facing for the sun in the early evening.
  • Stayed: April 2012, travelled with family
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4  Thank JN5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,265 - 2,271 of 4,150 reviews

Reviewed 10 April 2012

Stayed half board booking through Thomas Cook. The rooms were clean and fresh. The gardens were extremely well maintained and the plants were labelled with their botanical names. Good collection of palm trees and exotic plants. The food at breakfast and evening meal was excellent. Plenty of choice with a very good selection. Reviews on TripAdvisor are pretty spot-on here.

  • Stayed: April 2012, travelled with family
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1  Thank KatyCheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2012

We always said we would never go back to a place as there is so much to see in the world but there is something special about this hotel. The staff cannot do enough for you and are always friendly, polite and attentive. The hotel is spotless from the beautiful, colourful grounds to the cool marble floored rooms. Although there are many rooms it is quiet and a spot on a sunbed with a parasol can always be found. The food is self service and you can eat all you want (and this is easy as it is delcious and full of choice). Activites are fairly low key so don't go if you are expecting high life and loud music!
The port is a few minutes walk and great to stroll down to after dinner. A few shops are handy for water and a snack if you have room! We took a taxi to and fro the airport (approx 45 mins and £90) but I am sure you can find it cheaper.
We will be back again for warm sun in April.

Room Tip: Overlook the 2nd pool for sun on the balcony and very near the pool.
  • Stayed: April 2012, travelled as a couple
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Thank GJT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2012

This was our second stay at the Mogan Playa and again we thoroughly enjoyed both the hotel and resort.
We had two adjoining rooms which were structured so that our rooms were accessed through one door, leading to a small entrance hall with two additional room doors for privacy. The rooms are comfortable, but as we found on our previous visit, the beds are rather hard, so following other TA reviews, we requested mattress toppers which greatly improved the comfort.
The room is equipped with satellite TV and DVD player, but my gripe with this is that, yet again, the only English TV channels are BBC World and CNN, while there are extensive ranges of German, italian, French and Dutch - something the hotel management should review.
The hotel has two pools both of which are well maintained with enough sunbeds for everyone. One drawback however of the pool next to the hotel main building is that one side of the pool is in shadow until around midday, so if you like early morning sunshine you have to get in quick for the sunny side of the pool. Pool towels are provided at the pool side by the attendant and you are requested not to 'reserve' sunbeds, but of course this does tend to be ignored by a minority.
The breakfast buffet is extensive and caters for all possible options. The service is good and tables cleared very quickly.
We again opted for the B&B option as the resort has a very good selection of restaurants by the harbour/marina. The hotel is a pleasant 10 min stroll from the harbour and the town is peaceful and quiet even later at night, with no clubs or loud bars pounding out music (showing my age here I guess!!) A lot of the restaurants are Italian, but there are some good seafood restaurants or ones serving traditional Canarian food. The ones we used were of good quality and prices in general are on a par with the UK. Fortunately there are no 'English -style' pubs or restaurants, so you actually feel like you are in another country.
If you are interested in shops, there is a small Mall opposite the hotel which has a useful supermarket, and there are some shops in the town itself.On Fridays, there is a local market in the pedestrian area near the hotel
We really enjoy our holidays at the Mogan Playa and intend to return again.

  • Stayed: March 2012, travelled with family
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3  Thank soluta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2012

This a very well run hotel. The service is excellent all round. The hotel grounds are superbly appointed and maintained. The bedrooms are well maintained and clean. Sometimes they can be cleaned rather late in the day. There were no tea making facilities provided so we asked for a travel kettle which was immediately provided by Reception. Tea bags, milk, lemon may be obtained from the breakfast buffet. Restaurant staff cannot do enough to help and serve you. The food is served buffet style and is good and varies from day to day. I found the meals to be quite plain in taste, whereas I prefer them to be a little bit spicier. But that literally is a matter of personal taste. During our stay the restaurant changed the second dinner sitting to start at 2030. This was too late for us and the earlier sitting of 1800 was too early. We swapped our dinner option to a lunch option and ate out in the evenings in the charming harbour area of Puerto Mogan at a more convenient time. It was nice to be waited on and also we avoided the hustle and bustle of the buffet.
As for relaxation this was no problem. There were plenty of poolside sunbeds available and we just soaked up the sun whenever we wished.
All in all this was a very enjoyable stay at the Cordial Mogan Playa hotel.

Room Tip: Email the hotel before you leave home and request a room with a south-facing balcony if you like to...
  • Stayed: March 2012, travelled as a couple
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2  Thank gargar10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2012

We stayed at Mogan Playa in March 2012 and had an amazing time. We were a bit worried that we were going to expect too much given all of the great reviews that we had read, but truly were not disappointed.

The grounds truly are beautiful. There is lots of place to walk around when you aren't lying around the pool, basking in the sun.

We traveled with our 2 infants which can always be difficult, but were really pleased with the set-up of the room. We stayed in a Jr Suite, which was excelent. 2 cots, complete with bedding and pint-sized pillows were in the room waiting for us and made up, with the kids dolls every day. The fridge in the Suite was very handy for the baby's milk etc. Given that we were with the 2 babies, we had made a special advanced request to have a south facing room where we may enjoy the sun in the afternoons whilst the kids were sleeping... they completely delivered. Highly recommend room 9121... great south facing balcony, very private with 2 sun chairs, plus table and chairs! Could not have asked for more! Be forewarned however, that this is on the second floor, and there are no lifts in the Jr Suite areas, so if you have a pram it can be a bit of a pain... we personally thought it was worth it!

The food was quite good, although dinner time could be quite hectic... we chalked this up to the kids mostly. The people all very nice. The resort and the rooms were maticulously clean.

We had an amazing time and would go back again, and recommend to our friends. The only negative I would say is lack of wait-staff around the pools and the warm dining area, but truly I would not let either of these things deter me from returning!

Room Tip: South facing junior suite!
  • Stayed: March 2012, travelled with family
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1  Thank OntTravelor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2012

this is the 8th time we have been to mogan and this is the best holiday we have had the hotel was lovely food was excellent rooms cleaned every day staff are very nice it was that nice we booked the next day we got home for sep

Room Tip: low rooms are great for kids
  • Stayed: March 2012, travelled as a couple
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Thank 12annmarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cordial Mogan Playa

Address: Avda de los Marrero 2 | Playa de Mogan, 35138 Puerto de Mogan, Mogan, Gran Canaria, Spain
Phone Number:
Region: Spain > Canary Islands > Gran Canaria > Mogan > Puerto de Mogan
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Puerto de Mogan
Price Range: $224 - $488 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cordial Mogan Playa 4*
Number of rooms: 487
Official Description (provided by the hotel):
This impressive resort represents a Canarian Village and consists of 9 different buildings. There are 487 rooms, distributed in 399 double rooms, 33 single rooms, 5 double suites and 50 junior suites. There isn't a feeling of being in a large resort - the original architecture which includes a chapel speaks for itself. All rooms are equipped with air conditioning, satellite TV with integrated DVD-player, mini bar (for supplement), safe (on charge), bathroom with hairdryer, furnished terrace or balcony and more. The total surface of 48.000 M2, includes about 10.300 M2 of subtropical garden area with two splendid swimming pools (heated in winter) and whirlpools, kid's pool, kid's playground, solarium with sun beds, mattresses, umbrellas, and pool restaurant with terrace. This luxury resort offers a buffet restaurant, a-la-carte restaurant "Los Guayres," 3 bars, Discobar, Kiosque, a meeting room, a TV room, an internet and reading room (Internet on charge), Wellness and Spa Center "Spa Inagua" (for supplement, entrance up to 18 years old) and a large variety of sport activities (bowling alley, multi-sport field, gym, ping pong, darts, boccia, garden chess, aerobics, aqua gym...). Some activities may be on charge. The Hotel Cordial Mogan Playa is a unique combination of a luxury vacational resort with an authentic Spanish atmosphere in a peaceful and beautiful surrounding. The wonderful subtropical climate allows the visitor to enjoy water sport activities and to play golf all year round. ... more   less 
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Also Known As:
Cordial Mogan Playa Hotel Puerto De Mogan
Mogan Playa
Hotel Mogan Playa
Hotel Cordial Mogan Playa
Cordial Mogan Playa Puerto De Mogan, Gran Canaria

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