I stayed here for 3 nights a week ago for the first time. It is not my first time to Macau and thought I would give the Sands a go. I travel to Macau regularly for the casinos and entertainment.
Firstly, I found the staff to be very helpful. I arrived early for check-in after a long haul flight and the front desk attendant arranged for a rush job on my room (at 11am) which was very much appreciated. The room was ready an hour later, but with free wifi in the lobby and the help with the sim card. The concierge/bell hop attendants were fantastic with organising a local simm card for me and had them ready to go (second plus). Finally, on my last day there my flights were delayed due to a typhoon that was skirting Macau and HKG. The hotel were excellent in keeping tabs on what was happening at the airport and giving me the room to rest well past the check-out time.
I thought the food in the hotel/casino was disappointing. I tried the Golden Court restaurant for lunch and was bitterly disappointed with the quality of the chinese food, to the point I had to send some dishes back (I can't remember if I have ever done this previously). The chicken dish came out cold and after sending it back, it came back not much better. I had a look at the buffet one day before buying and had to walk away. Room service was not much better and I gather the food came from Golden Court.
The Casino was welcoming and I thought the russian dancers doing their cabaret show in the afternoon was great!
In terms of the rooms the rooms were an excellent size, with seperate lounge and two flat screen TVs. The decor I thought was a cross between Asian and classy 60's which I liked. My only gripe was the design of the room with the minor things. You tend to take things like power points and "do not disturb" signs for granted, but here it was search. Lets just say they aren't in the places you would expect. The maid one day didn't notice the the batteries on the remote were dead and she manually turned off the TV (I wouldn't liked to have arrived at the hotel with no TV).
One attraction of the hotel is the Playboy club, although things were very quiet during the week.
- Official Description (provided by the hotel):
- Sands® Macao is a 289-luxurious-suite world class hotel and entertainment complex. Its stunning, reflective gold glass exterior houses a wide range of diversions from specialty restaurants, a theatre, outdoor swimming pool, deluxe spa and salon to conference and banquet facilities, unrivalled shows and a vast array of gaming offerings. ... more less
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- Also Known As:
- Sands Macau Hotel