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ale3ena
Malnate, Italy
2.0 of 5 bubblesReviewed Aug 6, 2014
Date of stay: July 2014
Room Tip: Da evitare tutte le stanze del blocco centrale, sopra ristorante e reception. Estremamente...
Trip type: Travelled as a couple
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jesus T, Director General at Hotel Camino del Mar, responded to this review
Responded Aug 23, 2014
Dear ale3ena

First of all, thanks for your time in writing this comment about us in Tripadvisor. We are very sorry that you have been desappointed during your stay with us. The biggest problem was the unhappy coincidence that you were here while a storm was hitting the island. It is comprehensible that a client would feel bad in the midsts of a storm.

Regarding all the other problems you mention about your room, we would like very much that you get in touch with us directly to help us look at this with more detail as we have no way form your post to know in which room you were and follow all the incidences in your reports and complaints. Pleas uif you could get in touch with us we would appreciate that because we could be able to straighten the procedures so nothing like what you say happens again to you or anybody who visit us in the future.

Once again thanks for your time, and do not hesitate in contacting us.

Regards

Jesus T
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    5,012 - 5,017 of 5,830 reviews
    Reviewed August 5, 2014
    Google Translation

    Room tip: Lontano dalla discoteca, se volete dormire prima delle 3...
    Date of stay: July 2014
    • Trip type: Travelled as a couple
      • Value
      • Rooms
      • Service
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Jesus T, Director General at Hotel Camino del Mar, responded to this reviewResponded August 24, 2014

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    Reviewed August 4, 2014
    Google Translation

    Room tip: Las habitaciones son todas prácticas, no hay problema de ruidos en el hotel, es un placer de silencio.
    Date of stay: September 2013
    • Trip type: Travelled solo
      • Location
      • Sleep Quality
      • Service
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Jesus T, Director General at Hotel Camino del Mar, responded to this reviewResponded August 5, 2014
    Google Translation

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed August 4, 2014
    Google Translation

    Date of stay: August 2014
    • Trip type: Travelled as a couple
      • Location
      • Cleanliness
      • Service
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Jesus T, Director General at Hotel Camino del Mar, responded to this reviewResponded August 5, 2014
    Google Translation

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed August 3, 2014
    Google Translation

    Date of stay: July 2014
    • Trip type: Travelled with family
      • Location
      • Rooms
      • Service
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Jesus T, Director General at Hotel Camino del Mar, responded to this reviewResponded August 17, 2014
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    Reviewed August 1, 2014
    Google Translation

    Date of stay: July 2014
    • Trip type: Travelled as a couple
      • Sleep Quality
      • Cleanliness
      • Service
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Jesus T, Director General at Hotel Camino del Mar, responded to this reviewResponded August 2, 2014
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