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1 - 6 of 464 reviews
Reviewed October 5, 2019

We had booked a room in this hotel for our trip to the South West of France for the night of 13th September, we particularly wanted somewhere quiet with pool and spa, and were looking for somewhere we could use regularly as a stopping point for future trips. The reasons we wanted these facilities were several. My husband suffers from Chronic Fatigue Syndrome which makes good rest a priority if he is to be able to function the next day. I was recovering from a surgical procedure to my shoulder and wanted to be able to use the swimming pool and the spa to help with my recovery, and my husband had recently hurt his back and needed this too. The Hotel sent us an email on the day we were arriving confirming our booking and asking what time we would arrive. As we were driving down the autoroute at the time we did not pick this up, nor were we able to reply. When we arrived at the hotel we were told that due to a "computer error" there was no room available for us. We could stay at a hotel in the town, there would be no charge for the room and we could still use the pool and the spa at Le Rabelais. Sadly, we were unable to take advantage of the pool and spa facilities as it was an extremely hot day, and by the time we had found the new hotel, checked in etc., we were both too tired and hot to think of going out again. Stress makes my husband's condition worse, and this certainly didn't help. The hotel we stayed at was fine, and all the staff extremely helpful, however as it was in the middle of town we did not get a good night's sleep due to the noise outside. I am at a loss to understand why we should have been "bumped" like this, as we had given our credit card details on Booking.com and the Hotel would have been within their rights to have taken the cost of the room had we not turned up. The whole experience spoilt the beginning of our holiday. We will not try Le Rabelais again as they are not reliable.

Date of stay: September 2019
Thank Helen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 2, 2019

Its situated about 15 min away from the centre of town. The bedrooms are a good size and have a very effective air con. The bathroom has a shower but no bath. The rooms were quiet. The restaurant was very good with buffet style starters and puddings and two main dishes of the day. The quality of the food was good.

Date of stay: August 2019
    • Value
    • Location
    • Service
1  Thank 404alastairw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 3, 2019

We have stayed here before en route to and from Spain. This is a comfortable hotel with air conditioned rooms and all amenities that you would need. There is a good sized car park and the staff are very welcoming and helpful. The food is excellent and we dined on the outside terrace as the weather was so warm. There is an outside heated pool and we will certainly return. Warmly recommended.

Room tip: Get a ground floor room with terrace.
Date of stay: June 2019
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank surveyorDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 27, 2018 via mobile

We stayed here overnight on the way back home to Brittany from the Languedoc and, because of the Gilets Jaune protests, had to book last minute online from the car.

We received a warm welcome from Reception staff on arrival and were shown to our room, which was a superior terrace bedroom. It was tastefully decorated, clean and warm with everything we needed, including a fabulously comfortable, large bed and enormous TV! There was a door from our room to the terrace and swimming pool, but unfortunately it was too cold to venture out.

The private hotel car park was fine, but we could have paid an extra €10 if we had wanted secure, garaged parking.

We dined in the restaurant and our meals were superb: fresh, well-prepared and delicious. The waiting staff were friendly and professional and the cost reasonable.

Our little dog was welcomed throughout the hotel, including in the restaurant.

This hotel was exactly what we needed. We would highly recommend it for an overnight stay.

Date of stay: November 2018
Trip type: Travelled as a couple
Thank GrenouilleSavoureuse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 14, 2018

Ate in Restaurant at lunchtime. four of us had different mains and all were well satisfied.

Will call again. Staff very friendly and knowledgeable. Clean and functional. Restaurant was very popular with locals who were there in force. Always good sign.

Room tip: No Restaurant visit only
Date of stay: October 2018
  • Trip type: Travelled with friends
    • Cleanliness
    • Service
Thank Dabernon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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