If the price had been 30% less, I would have given a raving review. But this place is simply overpriced.
The location is great, with a nice private beach. The rooms are very simple to say the least. Food is poor compared to what you can get in the region. Service is almost non-existent, and when they are looking after you, the service is absolutely terrible.
We paid the price of a luxury hotel, only to find a room where the lights were not working, the curtains were missing (we had to insist on them hanging them up), the hot water boiler was off and the drinking water provided had been standing for a long period (as one could taste from the stale, plastic flavour). Most things got fixed after complaining.
For Mexican standards the restaurant is expensive. The food however is very basic and not very tasty.
Finally, we got charged for 3 adults even though my wife and I were traveling with a toddler (they supposedly do not charge or have a reduced rate for small children). However, we were told that the payment had already been made, therefore no refund could be made.More
- Free Wifi
- Free Parking