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Zaved R

simply terrible

1.0 of 5 bubblesReviewed Apr 1, 2014
I came this hotel to attend a official meeting. Though the location of the hotel is good but the service is very poor. To check in the room they took 1 hour after get my room I found the lock of the room is not working. I informed them the problem and they change the room to lower grade inspite of same catagory room. I was not expecting that from the hotel front desk. In room there is no wi-fi.
Date of stay: April 2014
Trip type: Travelled on business
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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Reviews (574)
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Traveller rating
282
175
58
24
35
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474 - 479 of 574 reviews
Reviewed March 15, 2014

well this hotel was like the best at cox bazaar, i would say my stay was great and thanks to this hotel , went here for valentine's and i would say i enjoyed it well wih my family and friends as well.the food in this hotel isnt up to the par but omg the pastry quenches my thirst even when i think about it now.The best pastry i have ever tried in bangladesh , god i just remember we use to go their lounge in their ground floor for some really good desert (so if you have a sweet tooth like me , dont ever forget to try their pastries).Room is spacious and nice and the pool was good and also enjoyed all our cocktails by the pool.Good service , their sandwiches were good when you are just hanging out by the pool side.Overall no complaints good hotel with some good hospitality to make your stay better and ofcourse if follows the same track it has a very potential to be better in whatever it lacks now (Just the food i would say).

Date of stay: February 2014
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Alisha J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Besto-nagorik, Owner at Ocean Paradise Hotel & Resort, responded to this reviewResponded April 10, 2014

Dear Ma'am,
Simply, you are just invited to have the Pastry once again. The pastry chef has already been instructed to invent something new for you.

Thanking you,
The Management Team!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 26, 2014

It is a big hotel with nice facilities, rooms are clean but service is very poor. It is not a sea facing hotel though you may have a glimpse of the sea from the window in the corridor. Best part is the complementary breakfast and you will certainly enjoy it. Worse part is their service specially check-in and check-out. It takes nearly an hour to checkout though we only stay 8 hours in the night. Management is extremely poor and the staffs are not fit to work in any hotel. So if service is in your list, think twice before check-in.

Date of stay: February 2014
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Feeroz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 25, 2014

This hotel is really good and their commitment toward service is excellent. Try to get a seaview room, to enjoy more.The hotel people are very nice and helpful. The property is well maintained, but its expensive. Also, it is a bit expensive if you dine in. The breakfast is good, lots of variety. However, I did not like the dinner in the rooftop restaurant, the taste was bad. Nonetheless, It was one of the very best stay at Cox'sbazar

Date of stay: March 2013
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Galib_Faruq
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 15, 2014 via mobile

I was there with my family for the weekend. My stay there was extraordinary! The food there is marvellous! The swimming pool is a bit small but it's beautiful. The gym has a big space but less equipments. Watching the TV and doing exercise is great! I really want to visit it again.

Date of stay: May 2013
Trip type: Travelled with family
1  Thank nurenalahee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 12, 2014

I love the total environment of the hotel. Starting form the receiption to depurture time, all the time I got happy, helpful service. Even in the rooftop restaurent we orderd a sweet dish for two, they provide us only one as they don't have more and they serve the dish as complementary. :) will love to visit again.

Room tip: Try to get ocean view rooms.
Date of stay: July 2013
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank b_trooper
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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