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arif r

Best Service, awesome food

5.0 of 5 bubblesReviewed Aug 26, 2017
too many good things to talk about........ we took the honeymoon package. Quality of buffet breakfast is truly awesome. The candle light dinner that we had in package was really delicious.
we stayed in honeymoon Suit which was their best offer. the room was very spacious and the view was so good... even the sea can be watched from the bed...
the environment of roof top restaurant was wonderful...
the good thing about the pool is like other hotels in cox bazar they don't have time restriction in pool.
Really pleased to have this kind of service.....
Date of stay: August 2017
Room Tip: honeymoon suits are more spacious than any other room and the view is more wide from the room and...
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OPL-CR, Manager at Ocean Paradise Hotel & Resort, responded to this review
Responded Aug 30, 2017
Dear Sir,
All I have left to say is, make anniversary here with us, and let us help you to make it for you.

I'm feeling sorry, as the upcoming honeymoon couples are more lucky!! And that is why you should take the opportunity of your next anniversary...

Sincerely,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed August 21, 2017

I stayed once more again in this hotel & resort with luxury stay. Location, Room/ Bathroom decoration and amenities are really best. Swimming pool is good in here. Restaurant/roof top restaurant is also good. Open space in front of the hotel & resort is remarkable.

Room tip: Superior/premier deluxe sea view with belcony
Date of stay: August 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank MD GOLAM R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OPL-CR, Manager at Ocean Paradise Hotel & Resort, responded to this reviewResponded August 30, 2017

Dear Sir,
Thanks a lot for your kind review and time for us.

It's great pleasure for us, that you liked our hotel. Even after everything, we may have missed something that you may have forgotten to mention... if, we still do say, regardless of any mistake if may, still you can count on us...

We always try to give the best and our team is just dedicate in a desperate way. We hope to see you again and your next visit will also be great in-sha-Allah.

Thanking you,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 17, 2017 via mobile

Amazing view!
A very beautiful hotel with good hospitality room service & a lovely lobby. For Bangladesh standard this is excellent i never expected it to be this good i would definitely recommend this place👌🏽

Date of stay: August 2017
Trip type: Travelled with family
3  Thank Mahi C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OPL-CR, Manager at Ocean Paradise Hotel & Resort, responded to this reviewResponded August 30, 2017

Dear maam,
We hope to have you and your friends and family always around us... with you all's inspiration, we surely can break the current place and can be more improved.

It's our pleasure that you have taken time to write for us. We hope to have you onboard again and again... Please feel free and make yourself comfortable with our hotel, your home away from your home...

sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 17, 2017 via mobile

We stayed two nights at the hotel. Everything was absolutely outstanding. For the standard bangladesh hold for hospitality, ocean paradise could not have provided more! From cleanliness, room service to hotel staff everything was impeccable. Thank you for a lovely stay.

Date of stay: August 2017
Trip type: Travelled with family
Thank marufc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OPL-CR, Manager at Ocean Paradise Hotel & Resort, responded to this reviewResponded August 30, 2017

Dear Sir,
Thanks a lot for your kind review and time for us.

It's great pleasure for us, that you liked our hotel. Even after everything, we may have missed something that you may have forgotten to mention... if, we still do say, regardless of any mistake if may, still you can count on us...

We always try to give the best and our team is just dedicate in a desperate way. We hope to see you again and your next visit will also be great in-sha-Allah.

Thanking you,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 12, 2017 via mobile

Had a horrible check in experience, they asked for every check in person's photo Id with no prior notification. Even asked for advance 50% payment during check in, which is pretty weird.

Regardless of their advertisement, they only have wifi in common areas, and when asked for it reception suggest me to go to lobby! What a suggestion!!

Currently they have no access to the beach, no road, no beach cot, nothing, seems like people are coming here for sleeping in the bed!!!

Inappropriate room service with inadequate staff during peak hours. Even service staffs have severe Attitude issue, they won't help in any regard.

The most pathetic part is males have to remove their shirts in order to use their pool. And also women have to get in the pool without their orna.

I am never coming back here, even if it is free. Shortening my stay to one night as I had enough already here and moving to another hotel next day.

Date of stay: August 2017
Trip type: Travelled as a couple
4  Thank layeskhan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OPL-CR, Guest Relations Manager at Ocean Paradise Hotel & Resort, responded to this reviewResponded August 30, 2017

Dear Sir,
First of all, my humble apologies for your experience.

Actually in the current situations, we had to follow the govt rules imposed on us, about the national ID. Also we advise all of our guests to bring the copy of it during the reservations time. However, still I'm extremely sorry for the inconvenience caused to you.

Second part is, WiFi, it's available in rooms. Few rooms are kind of a dead zones and there are also solutions available for that. In many times our support teams provided support for both rooms under WiFi coverage and rooms with dead zones. I strongly advise you to seek for IT help and they will be willingly help you.

About swimming pool, actually hotel's policy is to use the proper swimming attire. Still in many cases, we were flexible, considering the local socio-cultural perspective. I'm still sorry, for the inconvenience caused to you, which was not supposed to be.

And finally I hope you will come back, because at the end of the day, we wish to see our valuable guests to be back. And surely, the next visit will not be that bitter what you just mentioned...

Thanking you,

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Reviewed August 11, 2017 via mobile

Stayed with family in connection with my wife business conference. Good decent room. Staffs are friendly. Vast breakfast menu but Taste is OK. We stayed in room 312. A glimpse of the beach is seen. For Better view upper floors are recommended. Hotel staffs are friendly. Decent swimming pool.

Date of stay: June 2017
Trip type: Travelled with family
Thank 385syeda
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OPL-CR, Manager at Ocean Paradise Hotel & Resort, responded to this reviewResponded August 30, 2017

Dear Sir,
Thanks a lot for your kind review and time for us.

It's great pleasure for us, that you liked our hotel. Even after everything, we may have missed something that you may have forgotten to mention... if, we still do say, regardless of any mistake if may, still you can count on us...

We always try to give the best and our team is just dedicate in a desperate way. We hope to see you again and your next visit will also be great in-sha-Allah.

Thanking you,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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