The only downside of an otherwise wonderful holiday in Italy was the week I spent at this hotel with an organised walking group. (The walking was wonderful)! The bedroom was adequate although the bedding - including a rather unpleasant brown blanket - had seen better days, and the bathroom was very good. That is the end of the good news. Breakfast was just about adequate but the one type of cheese and ham on offer was very "plastic" and cheap. Apparently some tepid brown liquid in thermos flasks was coffee. Dinner was worse and reminded me of a works canteen meal. The restaurant was charmless, there was no choice whatsoever and five poorly cooked courses were doled out onto the plate infront of me. Infact there was a choice, one spoonful or two. I stuck with one. After dinner coffee was another thermos flask of tepid brown liquid. The owner of the hotel had the same lack of charm as her restaurant and her deputy was equally surly and uncommunicative. One evening I had to ask for another bar of soap at reception. The owner gave me one. The next night I found that whoever had cleaned my room had still not left me with a new bar. I went again to reception. This time the owner reacted to my request by saying "but you've got soap!" Although our group was full-board I actually ate dinner out on three of the seven nights and several times went into town in the morning to have an expresso and patisserie. Why go to Italy and not be able to enjoy some decent food - and coffee - even if it did cost me extra. I felt - and of course this is my personal opinion - that the owner of the hotel was trying to get away with cutting corners where possible and benefitted from the fact that most guests were on organised walking and cycling tours and she was therefore not directly responsible for complaints. Several other small clues reinforced this impression. Although the television in my room had CNN news it did not have BBC news. This was the third, 3-star hotel I stayed in during my trip and the only one where this ws the case. There were also no tissues in the bathroom and a mishmash of cheap wire and plastic hangers in the cupboard. Lastly, in the carpark at the rear of the hotel, ws an overturned and overflowing dustbin that stayed like that during the entire week and a pile of plastic chairs and some rusting bits of furniture. It is obvious from my review that I would not recommend this hotel to anyone especially if one looks forward to enjoying some good Italian food and a pleasant atmosphere.
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- Also Known As:
- Hotel Palazzuolo San Quirico D'Orcia, Italy - Tuscany