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Reviewed March 18, 2018 via mobile

First time at Belitung, ex Aston Hotel which give me relax my mind and soul. Under estimate local hotel, but just recently feel their international service with local taste. Good meeting room, big lobby area, and the room also big. Infinite pool with side by side with the sea. Even only 15 m lenght but still can manage my body fit with 70 laps of swimming. Best place to see sunset In sunset bar and take a coffee in the restaurant until night. Very good experience, eventhough quite expensive as a local hotels.

Date of stay: March 2018
Trip type: Travelled on business
1  Thank Fauzi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BwSuiteBelitung, General Manager at BW Suite Belitung, responded to this reviewResponded March 19, 2018

Dear Fauzi S,

Warmest greetings from Negri Laskar Pelangi – BW Suite Belitung!
Thank you for taking your precious time to telling us your experience during your stay with us.

We are pleased to hear that you have memorable experience at BW Suite Belitung. We will share your feedback to all department, to motivate us to keep giving the best service to our guest then will create guest experience just what you have got recently.

Your feedback really gave beneficially thought for Belitung tourism.
We are more than happy should we could welcoming and serving you again in your next Belitung trip.

Best regards,

Denny Christian
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 14, 2018

When you come to Belitung, you will certainly rare to find 4 star with sea view, plus a beautiful sunset while swimming.
Here you get them all... BW Suite Belitung is well located near city center and provides cozy ambiance.
The room size is big and the bed is very comfortable.
The spa service is amazing. Don't miss it.

Very good breakfast but the service needs to improved.

Date of stay: March 2018
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
1  Thank MSukrisman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BwSuiteBelitung, General Manager at BW Suite Belitung, responded to this reviewResponded March 14, 2018

Dear MSukrisman,

Warmest greetings from Negri Laskar Pelangi – BW Suite Belitung!

Thank you for taking your precious time to write a review, we are more than happy to hear and know you that you have memorable experiences during your stay with us. Believe us, that we will keep the good things as you have mentioned above and improved for any serviced required.

We will share your feedback to all department for their consideration and your review has gave beneficially thought for Belitung tourism.

We look forward to welcoming and serving you again in near future occasions.


Best regards,

Denny Christian
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 11, 2018

I stayed in 2 single bed room :) maan th bed was very small !
it cannot accommodate my body ( 180cm 110 KG)

very average BF

The best part was the pool side swimming pool ! cleanliness and the hospitality of the staff !
the cleaning room was giivng me back my money which I forgot to take it from room when I checked out ! respect for that !

Date of stay: February 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank hartonoj93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BwSuiteBelitung, General Manager at BW Suite Belitung, responded to this reviewResponded March 12, 2018

Dear hartonoj93,

Warmest greetings from Negri Laskar Pelangi - BW Suite Belitung!

Thank you for taking your time to write a review for us.
We have noted your feedback and we will share to our departments for any consideration. Great to know that you have enjoy our swimming pool, love the cleanliness, especially the action and hospitality of our staffs.

We do hope that we could welcoming and serving you again in near future occasions in your next Belitung trip.

Best regards,

Denny Christian
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 2, 2018

I will be back, that's the first thing in my mind when comes to bw suite hotel belitung.... Amazing sea view, good service, friendly staff, tasty food. it's a highly recommended hotel in belitung. so definitely i will be back... thank you bw suite!

Date of stay: February 2018
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank Memet_J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BwSuiteBelitung, General Manager at BW Suite Belitung, responded to this reviewResponded March 2, 2018

Dear Memet_J,

Warmest greetings from Negri Laskar Pelangi – BW Suite Belitung!

We are really happy to know that you have got memorable experiences during your stay with us and notice our friendly staff, good services, tasty food and amazing view. Your review gave a beneficially thought for Belitung tourism.

Believe us that we will share this great feedback to all of departments to motivate us to giving the best services, keep our great hospitality and create great memorable experiences to the guest, just like what you have got.

We are more than happy to welcoming and serving you again in near future occasions at BW Suite Belitung.

Best regards,

Denny Christian
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 27, 2018

We stayed at the beginning of january and it was unforgettable moments. How lucky us, there is a staff who speaks japanese. So we can communicate easily. we can see sunset from balcony, and it was great, the food was great, we love their choco lava cake. their staff are also friendly and helpful.
thankyou bw suite!

Date of stay: January 2018
Thank masatoshihoshi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BwSuiteBelitung, General Manager at BW Suite Belitung, responded to this reviewResponded February 28, 2018

Dear masatoshihoshi,

Warmest greetings form Negri Laskar Pelangi – BW Suite Belitung!

Thank you for taking your precious time to write a review. We are so happy to hear that you have got memorable experiences during stay with us. It such a reward for us to know it.

Thank you for your complimentary to our staff, sunset view and food. We will share your feedback to our departments for our motivation and keep our great services to create memorable experiences to the guest such what you have got previously in BW Suite Belitung.

We look forward to welcoming and serving you again in your next Belitung trip in BW Suite Belitung.

Best Regards,

Denny Christian
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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