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“Run down and Worst Breakfast ever”

Emerald Puteri Hotel
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Emerald Puteri Hotel
Ranked #4 of 14 Hotels in Sungai Petani
Reviewed 12 October 2014

I paid a premium for nothing.. 4 Days I stayed here but no proper breakfast served. Everything was a shortcut a buffet breakfast hall. Road side stalls serve better breakfast. Swimming pool area was really creepy-situated at roof top of the building next to air-cond chiller. No human traffic at roof top swimming area... way to pool was wet, moldy and very slippery....even if you fall down and bleeding, no body knows. Carpet to the room was really smelly..... no proper lighting at lift area...... parking was another issue. Very narrow turnings in the parking area difficult for long MPVS to park. The hotel website is a over promise but in reality it was not up to par. In room menu also was way too much short cut.... instant noodle, fried stuff ... nothing was impressive in the menu card. Only good thing i had during my stay is a clear movie channel to kill my time.

Room Tip: Avoid rooms facing main road, very noisy due to traffic... ladies better don't swim a alone at r...
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  • Stayed: September 2014, travelled on business
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2  Thank Lechman R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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9 - 15 of 20 reviews

Reviewed 27 September 2014

Clean room & pleasant to stay.
Swimming pool is nice.
Breakfast is delicious. Enough choices.
Wanted to stay one more night, but already full house. So I guess that this hotel should be quite popular.

  • Stayed: September 2014, travelled on business
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Thank vvvictor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2013

A small hotel near to the toll plaza and quite a busy street. The hotel is right at the corner to the street and they do not have space/ lobby for the car to drop us. It was raining and we got wet. The checking was smooth. The rooms are clean but have run down feeling to it. The meeting room needs a major overhaul. The carpet was stained and the PA system was not working.
Food is pretty average. Nothing to shout about and nothing to condemn as well for the rates we paid.

  • Stayed: October 2013, travelled on business
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1  Thank PunitaMy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2013

Stayed for a few nights over two weeks for business, clean hotel but overall looks a bit run down. Decent for a short stay.

Wifi service was a bit let down on the upper floor, requested room at 3rd floor which has a good wifi connection.

  • Stayed: July 2013, travelled on business
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2  Thank redzs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2013 via mobile

Stayed 3d2n for a seminar in this hotel. The room (executive deluxe) was super huge! There were this small living room with plasma tv and the room is nicely decorated (another TV in the room) with fridge, iron ironing board, hair dryer) The design is very English cottage tea time kind :) however it isn't properly maintained. The musty carpet smell, the AC water dripping the whole night wetting the whole carpet at the walkway. Toilet bowl has urine stain in it and somehow not very comfy to sit on cos it's squarish instead of round.
Location is great very near the toll exit and walking distance to a lot of eateries (try this Mee Udang - Prawn Noodles opposite Parkson Shopping complex) and near Parkson. Parking is kinda a headache cos the hotel parking is always full.
Morning buffet was average nothing special but not bad either.

  • Stayed: March 2013
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Thank weiwayk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2012

I stayed here on 16th - 18th October for business. I read a lot of negative reviews about the hotel that at the beginning I refused to stay at Emerald Puteri. However, other hotels were fully booked, thus I was stucked with this hotel and prepared myself for the worst. Upon arrival, the concierge was nowhere to be seen, thus I was struggling with my luggage (not a good first impression). When entering the room, it feels like I was in the English countryside as the furniture had that feel - white cupboard, bed frame, table and chairs with English design, the soft pink wall. As for the bathroom, it looked old and worn out. The buffet breakfast was okay with some choices. The best thing about this hotel is the location. It is situated immediately after the Sungai Petani toll exit, and surrounded by rows of shops.... There is even a shopping complex nearby, thus finding food and other necessities will be just a breeze. Overall, it was an above average experience for me, and I don't mind staying here again in the future.

  • Stayed: October 2012, travelled on business
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3  Thank Hasreena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2012

I stayed in this hotel for one night and it's certainly better than when I stayed here 5 years ago. The staff were friendly, room was clean and comfortable and the wifi was okay. Car park is quite limited but pleanty at the back lane.

Room Tip: Deluxe room is good.
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  • Stayed: November 2012, travelled as a couple
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Thank iskhandar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Emerald Puteri Hotel

Address: 50 Jalan Permatang, Sungai Petani 08000, Malaysia (Formerly MS Garden Hotel)
Region: Malaysia > Kedah > Kuala Muda District > Sungai Petani
Amenities:
Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #4 of 14 Hotels in Sungai Petani
Price Range: C$29 - C$46 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Emerald Puteri Hotel 3*
Number of rooms: 84
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