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12 - 17 of 23 reviews
Reviewed September 27, 2014

Clean room & pleasant to stay.
Swimming pool is nice.
Breakfast is delicious. Enough choices.
Wanted to stay one more night, but already full house. So I guess that this hotel should be quite popular.

  • Stayed: September 2014, travelled on business
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Thank vvvictor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 26, 2013

A small hotel near to the toll plaza and quite a busy street. The hotel is right at the corner to the street and they do not have space/ lobby for the car to drop us. It was raining and we got wet. The checking was smooth. The rooms are clean but have run down feeling to it. The meeting room needs a major overhaul. The carpet was stained and the PA system was not working.
Food is pretty average. Nothing to shout about and nothing to condemn as well for the rates we paid.

  • Stayed: October 2013, travelled on business
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1  Thank PunitaMy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 25, 2013

Stayed for a few nights over two weeks for business, clean hotel but overall looks a bit run down. Decent for a short stay.

Wifi service was a bit let down on the upper floor, requested room at 3rd floor which has a good wifi connection.

  • Stayed: July 2013, travelled on business
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2  Thank redzs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 21, 2013 via mobile

Stayed 3d2n for a seminar in this hotel. The room (executive deluxe) was super huge! There were this small living room with plasma tv and the room is nicely decorated (another TV in the room) with fridge, iron ironing board, hair dryer) The design is very English cottage tea time kind :) however it isn't properly maintained. The musty carpet smell, the AC water dripping the whole night wetting the whole carpet at the walkway. Toilet bowl has urine stain in it and somehow not very comfy to sit on cos it's squarish instead of round.
Location is great very near the toll exit and walking distance to a lot of eateries (try this Mee Udang - Prawn Noodles opposite Parkson Shopping complex) and near Parkson. Parking is kinda a headache cos the hotel parking is always full.
Morning buffet was average nothing special but not bad either.

  • Stayed: March 2013
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Thank weiwayk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 23, 2012

I stayed here on 16th - 18th October for business. I read a lot of negative reviews about the hotel that at the beginning I refused to stay at Emerald Puteri. However, other hotels were fully booked, thus I was stucked with this hotel and prepared myself for the worst. Upon arrival, the concierge was nowhere to be seen, thus I was struggling with my luggage (not a good first impression). When entering the room, it feels like I was in the English countryside as the furniture had that feel - white cupboard, bed frame, table and chairs with English design, the soft pink wall. As for the bathroom, it looked old and worn out. The buffet breakfast was okay with some choices. The best thing about this hotel is the location. It is situated immediately after the Sungai Petani toll exit, and surrounded by rows of shops.... There is even a shopping complex nearby, thus finding food and other necessities will be just a breeze. Overall, it was an above average experience for me, and I don't mind staying here again in the future.

  • Stayed: October 2012, travelled on business
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3  Thank Hasreena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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