I have travelled across the world, visiting more than a 100 countries and staying in a number of resorts, hotels, hostels and apartments. I have never witnessed standards as low as this.
This is an old, roadside “disorderly house” (for the lack of a better word) turned into a motel. As a group of 4 (my pregnant wife and her parents), we arrived after the reception closing time and collected the keys to our rooms. The room 103 on the first floor had an extremely pungent smell of urine that the cleaners attempted to cover with a ridiculous amount of Lysol. We stayed in the room for 15 minutes with windows/doors open, but we could feel the stench on our bodies and clothes for hours. The second room (105 on the first floor) was covered in mould. There was mould all over the shower and next to the bedside tables. Spending further time in either of the rooms posed a significant risk to our health. I’ve tried to get in touch with the reception via WhatsApp as well as the provided emergency number, but to no avail. I reported the issue to Booking.com customer service representative, but they were unable to get hold of the property. Given the upcoming flight in the morning, we decided to find a different accommodation nearby.
Neither the management nor the reception acknowledge the issue claiming that the rooms were clean.
I genuinely believe that this property is not suited to accept guests and requires a review from the local municipality in terms of maintaining acceptable health and hygiene standards. The management are grossly negligent and put the health of their guests at risk