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“Four Seasons should deliver much, much better....”
Review of Coba

Certificate of Excellence
Price range: US$30 - US$100
Cuisines: Grill
More restaurant details
Restaurant details
Good for: View
Dining options: Dinner, Reservations
Description: A destination unto itself, Cobà restaurant sits at the convergence of Barnes Bay and Meads Bays, offering limitless sea vistas. Cobà's dramatic views from its blufftop location provide the perfect backdrop for this signature restaurant and vibrant seafood grill.
Reviewed July 30, 2017

In evaluating this restaurant, I'm comparing it to the signature restaurants in Four Seasons all over the world, not to the beach shacks nearby. This is the Four Seasons after all.

First of all, the facility is world class. This restaurant cantilevers out over the Caribbean Sea - it's open on three sides with glass protecting you from the waves. It's an amazing facility. It's also where you eat breakfast in the morning if you're staying at the resort.

That's where the majesty ends. The problem here is both the food and the service.

Let me begin with the service. First, I want to say the people here - and all over the island - are extremely friendly. They are not rude or short. They just simply do not execute fine dining well. It's a training and aptitude issue.

Where this stems from is clear. Between the Four Seasons, Cap Juluca, Cuisinart and Zemi House, there are at least four large luxury resorts on an gorgeous island of 15,000 people. That is a very small pool the Four Seasons is competing with for the same type of service staff and professional.

Training them and having them perform at Four Seasons expectations is a challenge, and it shows in so many ways that I'm not going to get into examples. Since the resort was acquired by the Four Seasons and re-opened just less than a year ago - they have time to try to get it right.

But if you're showing up based upon the brand name - like we did - lower your service expectations a bit. The people are nice and friendly and trying hard. Some of them are excellent professionals and are part of the future. Some need to be weeded out or completely re-trained. It makes for quite a folly during a fine dining situation.

Secondly, the food is average at best. That is a real problem. This is the signature restaurant at a Four Seasons, and the people visiting the Four Seasons in Anguilla are likely guests of other FS properties in the past and have certain expectations about the signature restaurant. They will likely not be met.

Mango's and Blanchard's are walking distance from the resort down the beach and are far superior, both in food and in service. The best restaurant on the island is Veya, about a 15 minute cab ride away. Total professionals and the food is amazing.

The food prices at Coba are really, really high and as the signature restaurant at the Four Seasons you expect a memorable meal It doesn't come close.

I'm hoping that when we go back, they have it figured out.

    • Value
    • Service
    • Food
1  Thank LuxeFamilyFun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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14 - 18 of 142 reviews

Reviewed July 23, 2017

We ate at Coba twice and we did not believe the issues we experienced in a 1/4 full restaurant off season could be repeated or get worse. WE WERE WRONG.

One our first visit getting a bottle of wine took 30 minutes. In fact, we were served appetizers before we got wine or water. On this occasion the food was pretty good so the incredibly erratic service was blunted by the kitchen doing a good job. I spoke to the manager about the service issues and he promised to do better.

On our second visit every fell apart. First off, a decorative rod fell of the ceiling. Dangerous and unnerving. Second, while I took the bother to see the manager before dinner and order not one but 2 bottles of wine, he never even came to check on us at dinner. As dinner began the service became unhinged. The first course came fairly fast and was underwhelming. We ate it and within 30 seconds of removing our plates they served us our main dishes. Our second wine was not even open yet and who serves food this fast in a "fine dining" restaurant, let alone to a couple on vacation who ordered two wines. We refused the food. Thereafter the wait staff avoided us. Finally, the asked if they could bring the food, they did, and the fish was hopelessly overcooked and the preparations asked for were completely wrong. Staff were clueless and this point. From there on we received nearly no service. Items were taken of our table 1 at a time by different staff. Imagine 4/5 wait staff coming minutes apart and taking a bread plate, then a main dish, then the bread basket etc... It was maddening and silly. The manager was not told of our experience and never even came by.

After we left I raised the issues with Hotel Management as the restaurant manager is obviously ill suited for a Four Seasons and could care less. Whilst, I was pleased with the hotel manager's proactive and decisive response to my issues this should not happen in Four Seasons and any fine dining restaurant. Until core staff training and management competence is restored I think Coba will be a shambles.

    • Value
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2  Thank FlyOneWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 19, 2017

We ate here each morning for breakfast even though it wasn't included in our rate. We didn't opt for the buffet as were aren't big eaters it seemed a waste at the price of $36. We ordered off the menu and on average it ranged from $40-$60 each morning for the two of us depending on what we ordered. The egg white frittata was absolutely delicious and enough to share. The omelets were perfect too and they come with toast. One day we also had a fruit plate, think it could have served four people.

We had one dinner here to celebrate our anniversary. Our reservation was at 7 and not many people in the restaurant yet but when we arrived we were told there wasn't any lobster, lobster tails or oysters, kind of disappointing. I wound up getting the grilled red snapper which was great and my husband loved the 8 oz beef tenderloin, just the right size. We didn't have the need for dessert but we were surprised with a decadent chocolate cake. Save room for that if it is on the menu!

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1  Thank Tinyte13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 26, 2017 via mobile

For breakfast we enjoyed the Eggs Benedict. Dinner was excellent starting with the conch ceviche. Our tenderloin was cooked to perfection. We shared a side of asparagus. Beautiful sunset view from our table!

Thank Patti R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 4, 2017

We celebrating or friends anniversary at the Coba on the last night of our vacation.

We were sat by a friendly hostess who put us at a great table overlooking the Caribbean.

Our server Kris was very knowledgeable about the menu and made us aware of the specials on the menu and made some great suggestions.

The atmosphere is very Caribbean deluxe, with beautiful wood and glass touches throughout the restaurant.

All of the seafood was grilled to perfection, the ceviche was plentiful and very fresh.

Kris was a great waiter and we had a spectacular time. Definitely worth a visit for a special occasion.

    • Value
    • Service
    • Food
1  Thank dfc9258
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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