Seems pricey $185 for a nights stay but you don’t have many options in this town. Front desk staff very friendly but call ahead and ask them to put ac on before you get there. Boiling hot room on a hot day. Took over an hour to cool down at 9pm and we had to go for a walk before we could be in the room to sleep
Dear Pjdedo, Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Sylvan Lake. It is always a pleasure to receive positive feedback of staff. I am sorry that your experience did not meet your expectations of room temparature; please allow me to express my sincerest apologies. Your feedback is very important to us always.
Very dated and dingy is more like a $79 a night place , not $150 plus , rooms small and dingy , breakfast was terrible , service in restaurant was also not amazing. Check in took much longer than it should. The people that worked there were nice
Hi Mqhold,
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Sylvan Lake. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Stayed here for one night and it was NOT good.
My room was on the 3rd floor and there is no elevator so had to drag my case up several flights of stairs after dislocating my thumb that morning...ouch!
First impressions of the room were good and it looked clean, but that soon changed. There was odd discolouration at the top of one of the walls like there had been water damage or something.
The room had AC which was great...except the AC unit sounded like a plane taking off. There was no remote so I had to keep jumping out of bed to turn it on/off. It was too hot in the room to sleep without it on. I tried to sleep with the balcony door open, but other hotel guests were outside smoking cannabis (it's a no smoking property) and the smell was coming into my room, so it was back to the noisy AC. The pillows were hard & lumpy and I ended up with a sore neck/shoulders. The comforter had a fresh crispy stain on it (mmmmm) and had obviously not been laundered. Thankfully it was so hot that I didn't need the comforter, but...ewwww.
The bathroom was clean. The water pressure of the shower was so high that it felt like I was being jetwashed.
The only positive thing I can say is that the bed was comfy, but I think I got about 2 hours sleep (in segments) in total.
The hotel is by the lake, but the main section of the lake where the town is, and where everyone goes is about a 30 min walk away.
Definitely would not stay here again. I'm sure there are nicer places to stay for $200/night.
Hi,
We very much appreciate your comments regarding your stay at Days Inn, Sylvan Lake. I will be sure to share your feedback with our team, I am sorry to hear however that there were issues with your room AC and other all the issues which you were faced during stay at our hotel. My sincere apologies that your experienced these issues, and please know we have taken measures to correct them. We hope you give us another opportunity to better serve you in the near future.
Thank you
Sena
The room was excellent. The breakfast was very good. The location is very nice. It’s a very clean hotel. It was difficult to communicate when checking in as the front desk clerk didn’t seem to understand English too well.
Hi Sprinkles,
Thank you for taking the time to review your stay with us and for choosing our hotel. Your feedback helps us to continually improve in all areas. We are happy you were satisfied with your stay and we are looking forward to having you again as a guest in our hotel.
Rooms were smaller but upgraded and clean and cozy. Breakfast was great and was quick. Staff were really nice and accommodating. The owner/manager was very nice and accommodating to our larger group. Would stay again
Dear Smitty,
Thank you for sharing about your recent experience. Our team here at Days Inn, Sylvan Lake is committed to providing high-quality service, and we're thrilled to hear that we made a good impression on you. We hope you will stay with us again soon!
