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2frogsNorthBay
North Bay

Excellent Meal

Review of Terrace Suites
5.0 of 5 bubblesReviewed Jun 21, 2017via mobile
My husband and I met some friends for dinner at the Terrace Suites Restaurant. Each one of us ordered something different and we were all extremely happy with our meals. The steak I ordered was cooked exactly how I like it. We ordered desserts afterwards and were not disappointed. The atmosphere was friendly and cozy with a beautiful view of Lake Nipissing. We will definitely go back.
Date of stay: June 2017
Trip type: Travelled with friends
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Reviewed January 18, 2017

Warm room with a nice bed, the fire place was a great heat source at night,the draw back was small shower and older tile decor.great view from the second floor.the restaurant was good but no liquor license yet,food was good and priced fair to high.
The cleaning staff or person never made it to our room to make up the bed or clean but the room was clean when we arrived. I hope they can survive.

Room tip: Good for relaxing but not staffed around the clock.
Date of stay: January 2017
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
2  Thank Chris B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 15, 2017 via mobile

One night stay. Nice sized rooms, although the bathroom was quite small and the shower (no bath) was the tiniest I have ever experienced. Microwave & fridge, which was nice. There was a very nice jacuzzi in the living room, but it had a sign saying we weren't allowed to use it. There was also a dirty used dental floss pick n plain sight on the coffee table. Not a huge deal, but was really gross to see upon arrival.

While this newly refurbished property has nice views and much promise, we experienced several other disappointments. The room had no heat turned on when we arrived - thermostat read below 10 C. Took about two hours to get to a comfortable temperature. The main office was closed on arrival and departure. We waited around for at least 5 minutes for someone to show when we first arrived. Locked shut when we departed around 9:30 the next morning. Had to leave our key at the restaurant.

The property could use some signage. We couldn't find the door to the restaurant. After walking all around it - which was difficult because the walkways weren't shovelled - we finally found the entrance. I joked to the waitress they could use some signage, she replied "it's not my fault you couldn't find the door". Basically telling me I was stupid. After a short, unpleasant conversation,instead of spending more money at the restaurant, we left and found a nice diner in Powassan that had great prices & food, and welcoming, friendly staff.

One of the reasons we stayed here was because we'd heard good things, and are looking for a longer stay in the area during the summer. As mentioned, this property has great potential, but between the poor service and the various unwelcoming experiences, we'll probably look elsewhere.

Hopefully it will improve as time goes on.

Date of stay: January 2017
Trip type: Travelled with family
1  Thank WLKSR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 22, 2016

clean, new, quiet. the staff were really friendly. we went in the off season and there weren't many people around but we were really impressed by the size of the rooms and the living space which was perfect for two adults and two kids. the website photos don't do it justice!!! please put some better ones up. I will definitely stay here again and would love to plan a trip in the summer. thanks

Date of stay: October 2016
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
1  Thank nidhipandey
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 1, 2016

Stayed here twice now for family functions. Love the huge rooms - versatile if you want have company over. Some rooms have Murphy beds, fireplaces, a wet bar/kitchenette. Very comfy beds and pillows. Above average continental breakfast with fresh selections.

Gorgeous view over Callander Bay / Lake Nippssing.

Overall, great value for the money.

Date of stay: August 2016
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
3  Thank Chris C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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