The terraced suite was an incredible room with beautiful views over the pool and beach. Room service to the room being a good option for meals avoiding the crowded restaurant. Bar service was very good and quick which was an improvement on last year. The only criticisms that was very annoying was the staff lack of understanding of the English language, this was very frustrating at times, especially on the first day when our cases were left in reception and a promise that they would be brought straight to our room, after three calls and the passing of two hours I collected them myself. We were in the minority being British, and we found that certain waiters would pass us to serve german and French customers first, this was blatant at times and again was very annoying. The food in the restaurant got better as the week went on, very little meat options on the first couple of days. The preferred option of eating outdoors was more suitable to cat lovers, many strays around the guests feet and waiting to be fed. On the tables at your plates if you walk away. Little was done by the waiters to clear the area and in some cases they were feeding them themselves. I think I would have preferred this hotel if I had not gone all inclusive, however, this was not an option as where it's located.
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- Also Known As:
- Paloma Pasha Hotel Ozdere