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“Loved it” 5 of 5 bubbles
Review of Hotel Le Saint-James Relais & Chateaux

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Hotel Le Saint-James Relais & Chateaux
Ranked #1 of 1 Hotels in Bouliac
Certificate of Excellence
Phoenix, Arizona
Level Contributor
174 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
“Loved it”
5 of 5 bubbles Reviewed 15 May 2008

Decided to stay away from downtown Bordeaux for the fear of parking (so no Regent Bordeaux for me, although I must say the lunch at the Regent was worth the money). So, having found this location through Relais & Chateaux, I decided to give this place a try.

It was definitely a good experience. Location is only about 15 minutes away from downtown Bordeaux; Three sides of your room are windows, and as the hotel is perched on a hill, your view is of downtown Bordeaux across the river in a distance.
Very spacious room, very modern design, and the staff cannot be more helpful.

The food is another highlight. Great Bordeaux wine selection and excellent menu choices.

Would come back in a heartbeat.

  • Stayed April 2008
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Enjoys_Relaxing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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390 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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English first
Paris
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 bubbles Reviewed 3 January 2008

It is my first note on Trip Advisor , and the reason why I'm writting it is because I owe so much to this site, that I have to contribute . Here is a hotel from the Relais et Chateaux famous hotel network, red in the Michelin guide, so we expected the best. We spent 2 nights in a delux room and we could not beleive this hotel, except for the wonderfull architecture and view from the room, belongs to this prestigious chains or is so much recommende in the MIchelin.
SOme examples:
1. The matress is so tough we had back pain for 2 days
2. No room service menu in the room, when I phone reception to see if there was a room service, they said, yes if you wish. Then I asked for the menu that was not in the room. The lady from reception said that it is normal because rooms service menu is in the reception! O yes, this is very normal. Finally someone brought the menu to us and said" please order quickly because I finish at 9 and it is already 8.30, at 9 I finish my service"! There was not drinks list and we asked for a bottle of wine, the waiter said :" what price? and we said, OK a Pauillac for 70 euros". The wine was delicious I must say. But we order from the short list of 5 dishes an "entrecôte, in English I think it is Sirloin steack, and it was think like a cigarette paper as we say in France. This hotel has a restaurant that is 1 Michelin star....so how they can serve such a bad meat!
3. When we went for breakfeast in the morning, there was only one person for 12 of us. This would not be a problem expect that this lady had to walk 70 meters to go to the kitchen and bring coffree, muffins and croissants, the (by the way horrible and pretentious) little pots of cream, marmelade, etc..., so 3 trips each time. There is a little table with ham and bred . THE BRED WAS NOT FROM THE DAY!! The croissants are industrial!! But no water or juices. We asked for water and after asking twice we decided to drink latter. SO my recommendation is that you dont have breakfeast there.

A very good point: the fantastic view from our room, even if we had to jump 1 meter to get to our bed. It is so high! because this is the way you get the view on Bordeaux, the river and the vine trees just in front of your beuatifull window.

It is a pitty such a beautifull place has such a horrible service and breakfeast!!!!

  • Liked — The view from the room
  • Disliked — The service
  • Stayed December 2007
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank Turenne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 25 October 2007

The Saint-James Hotel came to our rescue when our confirmed reservation in Bordeaux was overbooked. We had considered this hotel in planning our trip, but had not selected it based on its website, which is professional, but has an edgy design that did not convey to us how nice the property is. The hotel is in the style of the contemporary urban boutique hotel. However, unlike some where we have stayed that are so tweaked that the guests are made to feel uncomfortable, the atmosphere at the Saint-James were relaxed and gracious. The food reflected a consistent, lean style of gourmet preparation and presentation from the chef. Service was outstanding. What we liked best was the spacious room with the view from the bed out over the hotel's small vineyard, down across the river with the city lights in the background. We'd recommend the hotel revise the website to better portray the graciousness of their property.

  • Liked — gracious service and wonderful setting
  • Stayed October 2007, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank hilltopwatch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dordogne
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 8 October 2007

l
located in a beautiful village with superb views overlooking magnificent bordeaux, set in most attractive and very well maintained grounds.
T he interior is very stark and most uninviting ,access to the bedroom is apaling , the room itself has two things going for it namely the view and a superb bathroom . The concrete floor unattractive lighting and poor choise of furnishings do little for ones sense of wellbeing .Breakfast service left much to be desired

Stayed October 2007
Helpful?
2 Thank duchess41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Graz, Austria
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 18 September 2007

the hauterive saint james is a beautiful hotel, with very interesting architecture. if you're not into mixes of materials or modern takes on hotel architecture, then you may find the rooms a little cold, but I loved it.
we had a beautiful room looking over the vineyard and further down over bordeaux. there was a glass wall separating the bath and bed and the whole room was filled with light.
the hotel is very nicely designed inside and the service is discreet and competent. the pool is really relaxing, and the breakfast is beyond belief!
bouliac is a tiny village with just the hotel, a church and another little restaurant/café that is also owned by the hotel further down the street. this place (café de l'espérance) was lovely. very casual looking with an excellent meat menu (the fish side of things is covered by the cote de couer bistro attached to the hotel, which unfortunately is no longer open in the evenings) and a great wine list. the service in the café is extremely warm and friendly. on the whole, a great place to kick back ten minutes outside bordeaux.

  • Stayed September 2007
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sogormande
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 15 September 2007

We stayed at the Hauterive Saint James for two nights in August 2007 and loved every minute of our stay here.

The hotel is located in a pretty little village called Boulliac, on a hill overlooking River Garonne and Bordeaux. The architecture of the hotel is very unique. The cube-like buildings are designed to make the most of the views. We were given a corner room with glass windows all round. Each night we went to bed with Bordeaux shimmering like a beautiful jewel in the distance. The hotel is in the middle of a vineyard. it is absolutely incredible to find grapes growing everywhere even on the fences around the swimming pool.

Service is excellent. The food is world-class especially in Restaurant Saint James. You need to book ahead because it is very popular and it's not cheap but having had a most divine meal there, we would say that the experience is worth every penny. The restaurant is split into three different levels to allow every diner an uninterrupted view of the magnificent scene that lies before you.

The hotel is also a good base for exploring the surrounding wine region. St Emillion and Pommerol are just under an hour's drive away (easy drive). A 10 minute drive takes you into Bordeaux where good restaurants are aplenty.

We will definitely try to come here again.

  • Liked — The great views from our bedroom windows. And the restaurant.
  • Disliked — Nothing.
  • Stayed August 2007, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank GlobalHarmony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Germany
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 14 September 2007

Sometime contemporary architecture can be very interesting. This one ended up with rooms which are very cold, stone terrazzo floor, kitchen Table, and beton type walls. The bed is toi hard. The views are fantastic. The Restaurant has a contempoirary desing. We took the Gourmet Menu, excellent quality and some very innovative Ideas. Extensive and (for France) reasonably priced Wine List. The Service in the Restaurant is not very attentive (we had to fill our Glasses during the Dinner ourselves on a regular Basis) but friendly. There is much room for Improvement. The pool is nice but no poolbeds (only Chairs) available. No Gym or other Fitness equipment.

So overall it is a nice location, if you like the desing of the rooms you might be happy, otherwise there are much nicer Hotels in the Region at about the same rate

  • Liked — The Location
  • Disliked — Service and Design
  • Stayed September 2007, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank OskarGermany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Le Saint-James Relais & Chateaux

Property: Hotel Le Saint-James Relais & Chateaux
Address: 3 Place Camille Hostein, 33270 Bouliac, France
Region: France > Nouvelle-Aquitaine > Gironde > Bouliac
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Bouliac
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Le Saint-James Relais & Chateaux 4*
Number of rooms: 18
Reservation Options:
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Also Known As:
Hauterive Saint James Hotel

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