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“I cant beleive this is only a 3 Star Hotel”

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Best Western Forest Hills Hotel
Ranked #1 of 3 Hotels in Frodsham
Certificate of Excellence
Reviewed 4 March 2012

I chose this hotel stay as a suprise 40th Birthday present for my wife.

We have 3 young children and finding a hotel to acommadate 5 is very difficult so I was so pleased that this hotel did.

I booked a lovley Family Room on the ground floor that was spacious and well equipped. I thought that the Fridge in the room was a great idea for milk and baby bottles and the beds were very comfy.

We also took full adantage of the hotels Leisure Facilities and the Swimming Pool and Spa bath were both fantastic. It was nice and quite so we were all able to splash about.

As it was my wifes birthday I also booked her some spa treatments. The Hot Stone Thearpy and the Head Massage were fantastic (so my wife tells me) and she was so pleased with the whole experience. The thearapist, (Jane, i think) was fantastic and well worth asking for.

The hotel restraunt was lovley with great views. The food was great and we all had a wonderful breakfast (must have been all that swimming).

The biggest asset of the hotel though was the staff. The recepionists in particultar were happy freindly people who made us feel so welcome and nothing was to much trouble for them. This was for all the staff at the hotel. The reception staff also arranged some flowers to be delivered to the room before we arrived which my wife loved.

The hotel was packed, as there was an event on plus a hen night but the rooms are far enough away from them for everyone to have a good nights sleep, (apart from the other drunken guests) but that was not the hotels fault.

We will be booking in again in the future and wanted to thank eveyone at the hotel for making my wifes big birthday such a special one.

Room Tip: Ask for a family room, as they have a dvd player and dvds can be rented from Reception.
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  • Stayed: March 2012, travelled with family
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Thank SammieJ75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Foresthillshotel, General Manager at Best Western Forest Hills Hotel, responded to this reviewResponded 4 March 2012

Dear SammieJ75

Thankyou for posting your recent review on Trip Advisor.

I was delighted to read that you all enjoyed your wifes 40th Birthday Surprise, the Hotels facilities and that your wife enjoyed her spa treatments.

The views from the Hilltops Restaurant really are magnificent over the Cheshire plains and being on top of Frodsham Hill we are so very lucky.

It will give me great pleasure to pass on your kind comments to the rest of the team especially the ladies on Reception and Jane from Teqnic.

We look forward to welcoming you all back to the Best Western Forest Hills in the not to distant future have a look at our website for some great offers and events planned over the coming months.

Kind Regards
Kieran McCabe
General Manager

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752 - 758 of 832 reviews

Reviewed 3 March 2012

We stayed at Forest Hills recently, had a very comfortable room, and good evening meal in the restaurant. The staff were very pleasant and helpful. The health spa was good and the swimming pool opened early which suited us. Would be very happy to stay here again and explore the area more. Many thanks. Doreen

  • Stayed: February 2012, travelled as a couple
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Thank Maggie4422
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Foresthillshotel, General Manager at Best Western Forest Hills Hotel, responded to this reviewResponded 4 March 2012

Dear Maggie4422

Thank you for posting your recent review on Trip Advisor.

I was delighted to read that you enjoyed you stay with us and that you had a good experience, and enjoyed the health spa.

It will give me pleasure to pass on your kind comments to the rest of the team.

We look forward to welcoming you back to the Best Western Forest Hills in the not to distant future.

Kind Regards
Kieran McCabe
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2012

I spent a few days here with family in February. The hotel has a very friendly, relaxed atmosphere and is very welcoming to children. The pool and other facilities are excellent and a real bonus when visiting in winter. We very much enjoyed the breakfasts, light lunches in the lounge area and dinners in the restaurant. The location is ideal for visiting Chester and Liverpool.Frodsham is a very pleasant little town with a lovely park for children and good places to eat.

  • Stayed: February 2012, travelled with family
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Thank HR2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Foresthillshotel, General Manager at Best Western Forest Hills Hotel, responded to this reviewResponded 27 February 2012

Dear HR2

Thank you for posting your recent review on Trip Advisor.

I was delighted to read that you enjoyed your short break with us, the hotels facilities and the surrounding area.
It will give me pleasure to pass on your kind comments to the rest of the team we look forward to welcoming you back to the Best Western Forest Hills in the not to distant future.

Kind Regards
Kieran McCabe
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2012

We stayed at this hotel as part of a KGB deal and found it very good value. Excellent leisure facilities, large well equiped room, friendly staff,very good food.
Our only negative point was the area not having a relaxing comfy chair area, as the bar is part of the restuarant, although seating was available elsewhere and the bathroom needs updating.
Only a minor point which did not detract from an enjoyable stay.

Room Tip: room 220 was good
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  • Stayed: February 2012, travelled as a couple
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Thank vicky w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Foresthillshotel, General Manager at Best Western Forest Hills Hotel, responded to this reviewResponded 27 February 2012

Dear Vicky W

Thank you for posting your recent review on Trip Advisor
I'm delighted to read that you enjoyed your few days with us and that you found the facilities staff and food good value I will pass on your kind comments to the rest of the team.

We look forward to welcoming you back in the not to distant future.

Kind Regards
Kieran McCabe
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2012

We booked for Sunday lunch here. The first thing I have to do is thank the restaurant staff, they were all very polite and helpful. The food was enjoyed by all of us, and we had couple of fussy eaters and two veggies. Well done to the chef.

  • Stayed: February 2012, travelled with family
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Thank CheshireTIGERCUB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Foresthillshotel, General Manager at Best Western Forest Hills Hotel, responded to this reviewResponded 27 February 2012

CheshireTigercub

Thank you for posting your recent review on Trip Advisor
I was delighted to read that you had a lovely meal with us and it will be a pleasure to pass on your kind comments to the rest of the team.

We look forward to welcoming you back soon

kind Regards
Kieran McCabe
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2012

a very pleasant few days - clean - good food -good service and great value with the KGB \Deal - used these days to visit Liverpool - Sun Light Village - excellent - and Chester

  • Stayed: February 2012, travelled as a couple
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Thank alicelilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Foresthillshotel, General Manager at Best Western Forest Hills Hotel, responded to this reviewResponded 21 February 2012

Dear alicelilly
Thank you for posting your recent review on Tripadvisor
I was delighted to read that you enjoyed your few days with us whilst making the most of the surrounding area and all the attractions that we have on our door step.We look forward to welcoming you back in the not to distant future.
I will pass on your kind comments to the rest of the team.

Kind Regards
Kieran McCabe

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2012

Stayed one night on business.

Average hotel with nothing special to offer.

Poor bathrooms which although clean had ill working shower and sink. Bacon at breakfast was cold.

Staff were friendly and if you can get a good deal then it is worth checking out, the others in the area appear below average.

  • Stayed: February 2012, travelled on business
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Thank MalPalLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Foresthillshotel, General Manager at Best Western Forest Hills Hotel, responded to this reviewResponded 16 February 2012

Dear MalPalLondon

Thank you for posting your recent comments on Trip advisor.
I was disappointed to read that certain aspects of your stay did not meet our usual standards
Without guest feed back it would be impossible to improve our facilities and service which we are striving to do.

Thank you again
Kind Regards
Kieran McCabe

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Forest Hills Hotel

Address: Overton Hill, Frodsham WA6 6HH, England
Region: United Kingdom > England > Cheshire > Frodsham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Frodsham
Price Range: $83 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Forest Hills Hotel 3*
Number of rooms: 58
Official Description (provided by the hotel):
Best Western Forest Hills Hotels a modern 3 Star Hotel.Situated just off the M56 yet set amidst beautiful Cheshire countryside.The panoramic views across the Cheshire Plains and the Mersey Estuary instantly tells you that the Best Western Forest Hills is something different.Set amongst quiet woodland,away from the hustle and bustle of the city,for a perfect nights sleep,yet just minutes away from the M56 which opens up the delights of Cheshire and North Wales and just a 20 minute drive from Chester.A perfect base for exploring the countryside,with the sandstone Trail on the doorstep.Ideal for families and Leisure Breaks.Cheshire Oaks Outlet Village for shopping and fun for the family at Chester Zoo,Blue Planet Aquarium and Gullivers World. ... more   less 
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Also Known As:
Best Western Forest Hills Hotel Frodsham, Cheshire, UK

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