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“Wonderful helpful and Friendly Staff, great breakfasts”

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Hotel Frances La Maison
Ranked #1 of 14 Hotels in Pasto
Certificate of Excellence
Reviewed 24 March 2017

We stayed here four nights and thoroughly enjoyed it. The staff are wonderful and there is some English spoken. They went out of their way to help us with directions, where to eat, and how to get to Laguna del las Lajas.
The Hotel is about 20 minutes walk from the town centre but it is in a nice residential area whcih had a good feel to it. There are plenty of bars and restaurants nearby so being out of the centre isn't a problem in that respect. Taxis into town are cheap and plentiful if required.
Our room was perfectly adequate, although the bathroom was a bit on the small side. That was more than offset by the staff and the super breakfasts.

Room Tip: We had a room at the front which gave us outside views. The street is quite quiet and we weren'...
  • Stayed: March 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank peterandvivien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patcolomb, Gerente at Hotel Frances La Maison, responded to this reviewResponded 27 March 2017

Good evening Vivien and Peter
Thanks you very much for your commentary, we are very pleased that you have been satisfy to stay with us.
Hope to receive you again.
Cordially
PATRICE

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Reviews (291)
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5 - 11 of 291 reviews

Reviewed 2 February 2017

HOTEL FRANCES LA MAISON, Pasto, Nariño, Colombia
My wife and I stayed recently at the La Maison hotel for 2 nights. After so-so experiences in other cities of Nariño, this hotel was a wonderful surprise. I fact, it sets a very high standard for the whole south of Colombia.
Rooms are very clean, nicely decorated, bathrooms are modern, with proper showers and abundant hot water, an important item in the region’s very cold weather.
Breakfast was equivalent to one’s home breakfast, you have a choice of fruit juice or fruit salad, eggs and hot beverages, all made to order.
The staff are very efficient, pleasant and attentive to one’s needs.
One seldom sees an hotel so meticulously cared for by its owner, Monsieur Patrice.

Room Tip: 2nd floor, first room on the left
  • Stayed: January 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank florisimo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patcolomb, Gerente at Hotel Frances La Maison, responded to this reviewResponded 1 week ago

Thanks you very much, was a pleasure to have you as a guest.
Best wishes
PATRICE Gerente

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Reviewed 1 February 2017

The hotel is nothing special in terms of accommodation, which is only to be expected in a relatively small town like Pasto, but the service was good, the owner (a French expat) was very friendly and helpful, and the breakfast was reasonable.

  • Stayed: November 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank markor58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patcolomb, Gerente at Hotel Frances La Maison, responded to this reviewResponded 1 week ago

Thanks you very much. Pleased than you were happy with our service.
Hope a next time
PATRICE Manager

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Reviewed 19 January 2017

" It was wonderful The service was fantastic. The facilities were superb especially having free access to the kitchen. Courteous staff and proprietor par excellence. The owners are very civic minded as they assist parents who wish to adopt Narino orphans.

Room Tip: Any are fine
  • Stayed: November 2016, travelled on business
    • Location
    • Rooms
    • Service
1  Thank chalmer88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patcolomb, Gerente at Hotel Frances La Maison, responded to this reviewResponded 1 week ago

Thanks you very much Sr CHALMER
Hope to see you again very soon in Pasto
Cordially
PATRICE

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Reviewed 18 December 2016

This place is very nice! Located in a very nice part of this city, views are excellent, the staff very professional, rooms are very comfortable and clean,noise free,love it. And to top it all, near to good restaurants, night clubs,bakeries and coffee houses.

  • Stayed: September 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank ltatago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patcolomb, Gerente at Hotel Frances La Maison, responded to this reviewResponded 1 week ago

Thanks you very much for your commentary.
Hope to receive you again.
Cordially
PATRICE Manager

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Reviewed 8 December 2016

It is a small but quality hotel, great attention to detail, the service is impeccable. It has details that show the care they have with guests. I enjoyed the quality of sheets and towels. And breakfast is spectacular !!! Congratulations! You have done a very good job!

  • Stayed: November 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Samia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patcolomb, Gerente at Hotel Frances La Maison, responded to this reviewResponded 14 December 2016

Mrs SAMIA
Thanks you very much, we are please and motivate to hear your comentary.
Wait for you in your next trip in Pasto
Best wishes PATRICE

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Reviewed 4 December 2016

Excellent attention and nice environment, highly recommended. All the details are prepared. excellent breakfast although mermalade and butter could be a bit more generous.
Great hospitality and very clean

Stayed: November 2016, travelled on business
Thank Gustavo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patcolomb, Gerente at Hotel Frances La Maison, responded to this reviewResponded 14 December 2016

Mr. GUSTAVO
Thanks you very much, we are happy than you enjoy your stay, I am sorry about the portions; just ask and with pleasure we will offer you more.
Cordially PATRICE

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Additional Information about Hotel Frances La Maison

Address: Calle 19 no. 37-16, Pasto, Colombia (Formerly Hotel La Maison del Ejecutivo)
Region: Colombia > Narino Department > Pasto
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Wheelchair access
Hotel Style:
Ranked #1 of 14 Hotels in Pasto
Price Range: $68 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Frances La Maison 3*
Number of rooms: 12
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