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“Great Service, would not call a resort”

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Ashirwad Heritage Resorts
Ranked #25 of 26 Hotels in Kumarakom
Reviewed 9 April 2017

This is a very average hotel and highly priced for the location. We visited during the strike so was unable to travel to any near by locations but the hotel were able to put on a three hour boat tour of the backwaters for our group which was very enjoyable.
The restaurant service is extremely slow and has very limited menu items with most food not available, definitely an area to be improved.
The pool was also unsanitary and only half filled so unfortunately we was not able to use this.

Overall, it was an enjoyable stay, the rooms were clean and nicely decorated.

  • Stayed: April 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Catherine Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6 - 12 of 62 reviews

Reviewed 14 March 2017

Peaceful Atmosphere and Helpful Staff. Good resort with peaceful atmosphere. Especially helpful staff. The staff of resort treated as a their family member. We really enjoyed our stay like home. Resort is simple and very good swimming pool. They have sufficient parking area. The quality of food is good. They have good choices of fish items especially Karimeen items. It is very easy to find this resort. situated in road side of Chakrampady, Kumarakom

Room Tip: Very easy to find this hotel. It is situated road side of Chakrampady, Kumarakom
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  • Stayed: February 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank rarichen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2017

The experience of staying in this hotel was unpleasant. Facilities appeared to be poorly managed since many of the utilities like the electric bulbs, intercom, card swiping machine were non functional. No coffee (only tea) for breakfast. Response to customer complaints was inadequate and unfriendly.

Room Tip: Avoid road facing rooms since traffic noise is high and rooms are not sound proof
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  • Stayed: January 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank zeaguru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2017

Calling this a 'resort' will insult the word resort. Stayed here for 2 days in Dec 2016. Room and balcony were unclean, poor internet and absolutely filthy swimming pool. Service is bad. Wish I could take back those 48 hrs of my vacation. Never going back.

  • Stayed: December 2016, travelled with family
    • Value
    • Cleanliness
    • Service
Thank rnaren2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2016

There is some mistake, why is it rated 3 star, it should be 1 star. Hallways were dark and smelly. Room’s AC and TV were not working. When asked for room change, they initially denied, saying from goibibo this is the room you get. After some argument they gave another room. Room had only 2 pillows, when asked for one more pillow, they asked for Rs.25. Please avoid this place, if you don’t want to spoil your vacation.

  • Stayed: December 2016, travelled with family
    • Location
    • Cleanliness
    • Service
Thank aman g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2016

During my stay at Kumarakom, one of my friend suggested about this property. I stayed here for a night.
This resort is on the main road and all the amenities are easily accessible from here.
I would like to mention about the rooms which are bigger in size. they provide free breakfast with variety of foods. The swimming pool is big and clean, but kids do not try this pool as the water level is almost 5'10".
The restaurant serves variety of foods like chinese, sea food, local cuisine.

Room Tip: All the rooms are good either road side view or pool side view.
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  • Stayed: October 2016, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Swarup M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2016

If u are taking room just for a stay, then ok...don't expect anything from there...the room service, amenities etc...are just for name sake...We booked for a room and informed them that we are on the way before 2hrs of Check-in and they said room is ready...but we had to wait for long to get the room...The lift was not working and there was no one to help with the luggage...during our stay we heard that someone ordered Tea and they didn't got it even after two hours...The amenities mentioned in their web site is not at all available in the rooms...

  • Stayed: September 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank RajeshKG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ashirwad Heritage Resorts

Address: Chakrampady, Kumarakom, India
Region: India > Kerala > Kottayam District > Kumarakom
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 26 Hotels in Kumarakom
Price Range: C$63 - C$103 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ashirwad Heritage Resorts 3.5*
Number of rooms: 28
Official Description (provided by the hotel):
A resortel located at a strategic point in Kumarakom. It houses 28 air conditioned rooms, one coffee shop, one restaurant, swimming pool, one party hall, one board room ... more   less 
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Also Known As:
Ashirwad Heritage Resorts Kumarakom, Kerala

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