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Bayview Wildwood Resort
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Reviewed February 19, 2012

Exchanged via Interval International for one of the 3 bed cottages (Cottages at Port Stanton) which is part of the Bayview Wildwood Resort. The detatched cottage was lovely, super quick responsive gas fire in lounge, wrap around porches to 3 sides, lovely master bedroom with jacuzzi bath, and 2 other bedrooms with a further jacuzzi bathroom. Decent kitchen area.
As it is part of the resort you get to use all the failiies of the Resort itself, indoor pool, hot tub, games room, lounge etc.
Over all I would say that this family run resort was good, with the emphashis being placed on the cottage itself.
Little things annoyed like having no toiletries provided, I guess I should have thought to bring some, but had never stayed anywhere where they didnt provide them so never thought to. (A lesson learned)
A more major annoyance was being asked to empty bins and strip beds before leaving. Now this was new to me, more familiar was the instruction to wash all dishes, dont mind that, but really did start to feel as I walked round emptying the various bins and stripping the beds that I was the chambermaid!!
Not sure why they do this, it is a job that would take an employee moments to do, but left a real irritation hen I, as a guest, are asked to do so.........maybe they should rethink?
Train as mentioned by lots of previous reviewers was not an irritation but then again to be fair we were quite a long way away and do agree that train lines run very very close to some accommodation.
Pluses were free use of ski equipment, ice skates, snowshoes etc although some was in poor condition, but it did allow us to try some things out without spending anything so with a child that was appreciated as some activities lasted just minutes.

Room Tip: We had a 3 bed cottage - nos 401-418 best location for sure but they do have 2 bed ones too within this selection.
  • Stayed: February 2012, travelled with family
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2  Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 10, 2012

Purchased a Jaunt.ca coupon $99 for "Autumn Splendor in Tranquil Muskoka" in September. The coupon will be expired on Mid December. During Winter time season without any snow, there was nothing much to do in the area. Of course, resort has an indoor pool and game room. If going in the Fall for the Leaves Color, the scene will be excellent. That will be the best deal in town.
The package had included a bottle of complimentary white or red wine and breakfast included. A free bottle of wine was an excellent idea. The dinning room just offered a simple dinner menu. But the breakfast was very impressive. It was a buffet style with different variety. The presentation was excellent; it could compare Marriot-Courtyard breakfast quality.
I stayed in Lakeview Building, the room was very spacious with excellent Sparrow Lake view. One unpleasant experience which was one of staffs opened our door without knocking in the morning around 10AM. Did not know the reason behind.
There was a hidden fee of gratuity 5%! I did not mind to pay as long as it was at black and white. Let the clients advance. It did not mention on Jaunt.ca coupon and check-in reservation. Did not aware the charge until I went home to check my final bill.

  • Stayed: December 2011, travelled with family
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1  Thank Loong97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 27, 2011

We called the hotel to make the reservation after we saw an ad for their winter getaway packages. They told us about the different prices for the different rooms. We decided to go for the rooms in the main building because the lady at the reception described it as "these rooms are old as the resort is old". She never told us that the rooms were downright filthy. The toilet bowl in the bathroom has dark spots all over. The shower cubicle is dirty and the platic surround is falling apart. The curtains are filled with dust. The carpets smell and the bed linens are disgusting and dirty.

Thankfully we just stayed there the one night and I have never been so excited to finish a holiday and get back home.

I was afraid that the kids might get some infection from the bathrooms. I really think the management should stop renting these rooms out until they can at least clean up. I fail to understand why some of the reviews are so good here.

The rooms and bathrooms are disgusting and unhygienic to stay in and they sould be shut down for creating health hazards for people.

  • Stayed: December 2011
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6  Thank Jacky-in-Boston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dianne2338, General Manager at Bayview Wildwood Resort, responded to this reviewResponded December 29, 2011

Thank you for outlining your dissatisfaction with your recent stay at our resort.

Our resort is comprised of many buildings; some that have been standing for over 100 years and some that are brand new. We are continually renovating our rooms, suites and cottages. The small rooms in the Wildwood Inn have not been upgraded with new furnishings, fixtures and decor. As such, we do not sell these rooms in our on-line reservation system nor does our reservations staff book these unless they are specifically requested. We have a number of guests who continue to book these rooms due to their location in the main building and for cost reasons.

We prepare and clean the rooms for our guests as we do our other accommodation. We apologize sincerely if the cleanliness was not adequate. We really wish that you had given us the opportunity to address your concerns when you were here. We would have been happy to provide you with alternate accommodation or other options that would have given you a much better experience at our resort.

Our resort has been on Sparrow Lake for over 110 years. We would not have survived if we didn't take the comments and concerns of our guests seriously and address them in a positive manner.

Thank you again for your feedback.

Best regards,

Dianne.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 16, 2011

Decided to give it a try through a "WagJag" deal, and it was well worth the trip, even in the off-season. About 2 1/2 hours from home but a nice drive. When we arrived, the fireplace room we had requested was not available for the first night (Sunday) but we could probably have one for the second night (Monday). Apparently MANY other people had taken advantage of the deal too, and had checked in before us. The front desk staff were friendly, efficient and very nice.
The first room was okay - nothing special but fine. Took a walk around the grounds - outdoor pool closed for the season but looked good; indoor pool and whirlpool were very nice; games room with pool table and other games; squash court; basketball room; fitness room; kayaks and canoes available; maps for trail walks; piano in the main lodge lounge. The dining room had large windows overlooking the lake to watch the beautiful sunset. Dinner was well prepared and quite tasty - the sweet potato soup was amazing! The staff was very attentive without being intrusive.
Yes, there were trains that went by in the night not too far away. The resort was built as a train depot originally and is still on the route. That's part of its history. I didn't really find it very disturbing.
The breakfast buffet was quite extensive and substantial. If anyone left hungry, it was their own fault.
The OPP museum was not far away, so we spent a couple of hours there, before going to Casino Rama. Didn't win but had fun.
For our second night, we were moved to a fireplace room (actually a 2 bedroom suite). A real wood burning fireplace in front of the bed. A quiet, cozy evening.
All together, a very nice weekend away and we would like to return sometime.

Room Tip: Ask for the fireplace but get there early. Or cottages nearer the water are further from the trains. Summer would take full advantage of the facilities.
  • Stayed: October 2011, travelled as a couple
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Thank dusty008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dianne2338, General Manager at Bayview Wildwood Resort, responded to this reviewResponded December 29, 2011

We are happy that you enjoyed your October visit to our resort! We offered a deal through Jaunt to introduce the resort to new customers. It is very satisfying to our resort management and staff when a new guest enjoys their first visit enough to consider returning.

We hope to host you at our resort again soon...

Best regards,

Dianne.

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Reviewed November 28, 2011

We went up for a weekend in November and this is such a charming resort! It's 2 hours from downtown Toronto. We stopped in Orillia on the way up and also drove to Gravenhurst - the resort is between the two towns. The staff were really friendly and welcoming. There is an indoor pool! We didn't realize there was and didn't bring out bathing suits.

We had a suite facing the lake and beach. The fireplace made for a cozy afternoon. I enjoyed the jacuzzi tub in the bathroom too - very relaxing.

Best of all: THE FOOD. Amazing. We didn't know what to expect and we were blown away by the dinner we had in Echo Dining Room. We would make the drive up again just for a taste of that delicious food.

The only downfalls: trains in the night...right outside our bedroom window - woke us up a few times. However, we forgot all about it the next day and thought fondly of the resort and the staff. I ordered a glass of wine at dinner and got a HUGE glass of wine. I was pleased until the bill came - I was given a 9 oz glass (I wasn't asked if that's what I wanted) and it was $15 + tax + tip. When I asked about it the bartender said I could "fill in a comment card because everyone complains about the wine prices." What she should do is ask if you want 6 or 9 oz upfront. Not a big deal though.

I've been recommending this resort to everyone. It's a real gem. A fun little get-a-way. Feels like something out of Dirty Dancing. :)

Room Tip: The bedding and beds are very comfy. Take ear plugs.
  • Stayed: November 2011, travelled as a couple
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1  Thank sandybeach70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dianne2338, General Manager at Bayview Wildwood Resort, responded to this reviewResponded December 29, 2011

Thank you so much for visiting our resort and referring us to your friends. For over 110 years, the cornerstone of our resort has been our return guests and the friends and family they refer to us.

I am sorry you were not given a size choice for your wine and we will direct our staff to ensure this is not overlooked in the future.

We look forward to hosting you again...

Best regards,

Dianne.

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