We had two cottages, Elephant 3 and 4. My wife, mother and two small girls. I spent the first 2 hours after check in callng the management to set right a host of lacunae. A/c's non functional, intercoms not working, no TV set top box, etc. To their credit they responded promptly but it should have been taken care prior to check in. The two biggest issues here are power outages and insects in the rooms. The power goes atleast once every hour and every night (3) I had to call someone on his cell to start the generator! The insects are magnificient in their variety and diversity but Irather not have them in the room and bathroom! We spent two sleepless nights tracking big spiders crawling all over the wall and floor!
The pathways to the main resort building leading from the various cottages are poorly or not lit at all. The lawns and surroundings except aroung the main building are unkempt and neglected.
The food was a mixed bag. Good roomservice but very limited availability of range and variety that too highly overpriced. Some beverages were priced double of Max recommended retail prices! Except for the occasional chicken dish no other meats were available. Better stick to a narrow range of Indian items.
The location is fine, on the top of a hill on the banks of the Kosi with a scenic cricket field opposite and monkeys fraging across the property.
The Den has obviously seen better days and could do with a refurbishment of 20 year old fittings and tightening up of various aspects.
The rooms are comfortable and spacious with bds, sofas, coffe tables and dressers, refrigerators, small TVs, cable connections and inadequate window ACs.. The lighting though is extremely poor with very low wattage bulbs used made worse by fluctuating power supply.
Not much to do in The Den so carry your essentials of beverages, toiletries, medicines, snacks and lots of books and music. Use trips to nearbye Ramnagar and pre book a safari. The hotel helps with taxi bookings also. No Internet in the rooms though.
I'm sure there are better alternatives in Kumeria/Jim Corbet
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