This will be difficult to write in a limited space because the service was so exceptional. Each team member at the resort made such a lasting impression that it would be too long a review if I mentioned everyone. My wife said and I quote, "This is the most beautiful golf course and resort I have ever seen!"
We arrived Friday evening at around 9:30 pm after an extremely stressful jam packed week. As we arrived at the main entrance, Franklin greeted us with a warm and inviting smile. We checked in and gave instructions regarding our luggage and headed down to Champions Bar and Grille to unwind. That's when I realized I left my wifes golf shoes behind my seat. I went out and Franklin was more than happy to handle my mistake. I joined my wife only to realize I had left my reading glasses in the car. I returned again to Franklin to ask if he could get them and drop them at the front desk please. He asked, "Where are you going to be sir?" I said, " Champions." He said, "I'll bring them to you." Wow! Now that is service.
While we were in Champions, half the service staff came by to introduce themselves and personally engage us in conversation about our plans for the weekend. While there we were connected with our friend John Avellino. Although we are no VIP's, thanks to John and everyone there, we were treated like royalty. We were beginning to see why John had raved about the resort and encouraged us to come visit all these years.
Everything was like that the entire weekend and there was no average response ever. Not even the retail shops act like they are not part of Team Trump.
The next morning we went to breakfast and my niece and her boyfriend joined us at BLT's. The food was exceptional from the Belgian Waffle, or the standard American, to the Lox and Bagel. I was excited to hear the opinion of the resort from my nieces boyfriend, since he is an assistant golf pro at PGA National. He was in awe!
Next we went to our golf outing on the Red Tiger course and it was breathtakingly beautiful, challenging and fun. They have two service people that travel around with refreshments named Kelly and Susie, and they were gifted with perfect timing. Just as we were ready for anything, we would look up and there they would be coming around the bend with more refreshments. They added a new dimension to our day and our fun...
Are you noticing a pattern yet lol?!!!
So after freshening up at our room we head over to BLT's for dinner and they seat us in a booth looking out onto the beautiful resort. The food was delicious from the Braised Short Rib to the Ahi Tuna and the presentation was fabulous.The attention to detail and service were impeccable, warm and friendly. Our server Vladimir and his team were tops!
The next day as I was walking out the Spa lobby by our room, the young woman asked how our golf had been. I am sorry I did not see her name badge but was so touched that she would know our activities and take the time to inquire. Well, that is what you really get here at Trump National Doral Miami. It is all about excellence and taking personal service to a whole new level.
I not only recommend going to this resort for anyone that would love a beautiful getaway, but it is first on our list of favorites to return to. Try it, you will not be disappointed I assure you!